locked
Computer Shuts Down When I Run Certain Applications RRS feed

  • Question

  • Whenever I try to do things such as play games on Steam, my toshiba Satellite C855-S5350 shuts down after 10-15 minutes of playing. It doesn't just turn off the display: it shuts down and I have to start everything up again. My computer's fan starts going crazy just before it shuts down, but the computer is not hot to the touch.  I have windows 8. I went on the event logs and found this at the exact time of shutdowns:

    Log Name:      Security
    Source:        Microsoft-Windows-Eventlog
    Date:          1/16/2014 4:59:43 PM
    Event ID:      1101
    Task Category: Event processing
    Level:         Error
    Keywords:      Audit Success
    User:          N/A
    Computer:      HomeComputer
    Description:
    Audit events have been dropped by the transport.  0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Eventlog" Guid="{fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}" />
        <EventID>1101</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>101</Task>
        <Opcode>0</Opcode>
        <Keywords>0x4020000000000000</Keywords>
        <TimeCreated SystemTime="2014-01-16T21:59:43.184611300Z" />
        <EventRecordID>52374</EventRecordID>
        <Correlation />
        <Execution ProcessID="828" ThreadID="752" />
        <Channel>Security</Channel>
        <Computer>HomeComputer</Computer>
        <Security />
      </System>
      <UserData>
        <AuditEventsDropped xmlns="http://manifests.microsoft.com/win/2004/08/windows/eventlog">
          <Reason>0</Reason>
        </AuditEventsDropped>
      </UserData>
    </Event>

    PLEASE HELP!!

    Thanks.

    Thursday, January 16, 2014 10:20 PM

All replies

  • Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file to skydrive or a file sharing service and put a link to it in your next post
    *
    If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do
    Press Win+"R" and input regedit

    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"

    Wanikiya and Dyami--Team Zigzag

    Thursday, January 16, 2014 10:46 PM