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WSUS not able to push updates to computers RRS feed

  • Question

  • Hi

    I'm trying to setup an offline WSUS server and currently have a total of 17 computers reporting to the WSUS server. The computers are able to communicate with the WSUS server and synchronization works as expected. 

    The issue is, the updates are not getting pushed to the computers. 

    The current setup of WSUS in my environment is as follows:

    1. An export VM with internet access will download updates directly from Microsoft update. 

    2. After which, exporting and importing of metadata are done with reference to the link below (completed all 3 steps):
    https://technet.microsoft.com/en-us/library/cc720516(v=ws.10).aspx

    3. The updates appear in import VM WSUS console but are not pushing it to the 17 computers.

    I've also reference the link below during the setup:
    https://wiseindy.com/it/how-to-set-up-wsus-on-windows-server-2012-r2-a-step-by-step-guide/

    Am i missing other configurations which are required?

    Thanks in advance! 

    Monday, February 6, 2017 9:27 AM

All replies

  • Hi ineedhelp,

    1. Please provide the screenshot of overview of the WSUS server, like this:

    2. Please check if the WSUS clients show up and report to the WSUS server, we may check the status in "Computers".

    3. Please check if you have approved the updates that needed by clients.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.



    Tuesday, February 7, 2017 7:52 AM
  • Hi Anne,

    Apologies on the delayed response. Please see screenshot of overview of WSUS server.

    All computers are seen in the group as well.

    Monday, February 13, 2017 3:22 AM
  • sorry, having some issues posting the images. will do it once issue resolve
    Monday, February 13, 2017 3:32 AM
  • Attached windowsupdate.log instead as still not able to attach image. Could you help see whats wrong? Thanks!

    2017-02-13 10:30:48:095 920 235c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US&P=&PT=0x7&WUA=7.9.9600.16384
    2017-02-13 10:30:59:734 920 235c Misc WARNING: Send failed with hr = 80072ee7.
    2017-02-13 10:30:59:734 920 235c Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
    2017-02-13 10:30:59:734 920 235c Misc WARNING: Send request failed, hr:0x80072ee7
    2017-02-13 10:30:59:734 920 235c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US&P=&PT=0x7&WUA=7.9.9600.16384>. error 0x8024402c
    2017-02-13 10:30:59:734 920 235c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2017-02-13 10:30:59:734 920 235c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
    2017-02-13 10:30:59:734 920 235c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
    2017-02-13 10:30:59:734 920 235c SLS FATAL: GetResponse failed with hresult 0x8024402c...
    2017-02-13 10:30:59:734 920 235c EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x8024402C
    2017-02-13 10:30:59:734 920 235c EP FATAL: EP: CSLSEndpointProvider::GetSecondaryServicesEnabledState - Failed to get client data and init parser, error = 0x8024402C
    2017-02-13 10:30:59:734 920 235c EP Got WSUS Client/Server URL: "http://xxx.xxx.xxx.103:8530/ClientWebService/client.asmx"
    2017-02-13 10:30:59:734 920 235c Setup Checking for agent SelfUpdate
    2017-02-13 10:30:59:750 920 235c Setup Client version: Core: 7.9.9600.16384  Aux: 7.9.9600.16384
    2017-02-13 10:30:59:750 920 235c EP Got WSUS SelfUpdate URL: "http://xxx.xxx.xxx.103:8530/selfupdate"
    2017-02-13 10:30:59:750 920 235c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2017-02-13 10:30:59:750 920 235c Misc Microsoft signed: Yes
    2017-02-13 10:30:59:750 920 235c Misc Infrastructure signed: Yes
    2017-02-13 10:30:59:750 920 235c Misc WARNING: Cab does not contain correct inner CAB file.
    2017-02-13 10:30:59:750 920 235c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2017-02-13 10:30:59:750 920 235c Misc Microsoft signed: Yes
    2017-02-13 10:30:59:750 920 235c Misc Infrastructure signed: Yes
    2017-02-13 10:30:59:812 920 235c Setup Wuident for the managed service is valid but not quorum-signed. Skipping selfupdate.
    2017-02-13 10:30:59:812 920 235c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
    2017-02-13 10:30:59:812 920 235c Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2017-02-13 10:31:02:328 920 235c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-02-13 10:31:02:328 920 235c PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://xxx.xxx.xxx.103:8530/ClientWebService/client.asmx
    2017-02-13 10:31:02:328 920 235c PT WARNING: Cached cookie has expired or new PID is available
    2017-02-13 10:31:02:328 920 235c EP Got WSUS SimpleTargeting URL: "http://xxx.xxx.xxx.103:8530"
    2017-02-13 10:31:02:328 920 235c PT Initializing simple targeting cookie, clientId = f55b3a06-1658-4a20-877b-c87cfd735798, target group = DFXX, DNS name = df-xx-ab01.domain
    2017-02-13 10:31:02:344 920 235c PT  Server URL = http://xxx.xxx.xxx.103:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-02-13 10:31:02:344 920 235c WS WARNING: Nws Failure: errorCode=0x803d0013
    2017-02-13 10:31:02:344 920 235c WS WARNING: The body of the received message contained a fault.
    2017-02-13 10:31:02:344 920 235c WS WARNING: Soap fault info:
    2017-02-13 10:31:02:344 920 235c WS WARNING: reason: Fault occurred
    2017-02-13 10:31:02:344 920 235c WS WARNING: code: Client
    2017-02-13 10:31:02:344 920 235c WS WARNING: detail: <detail><ErrorCode>ConfigChanged</ErrorCode><Message></Message><ID>f7e828bf-faf2-49a5-96a7-523392c89ab7</ID><Method>"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"</Method></detail>
    2017-02-13 10:31:02:344 920 235c WS WARNING: Soap fault detail: errorCode='ConfigChanged', message='(null)', id='f7e828bf-faf2-49a5-96a7-523392c89ab7', method='"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"'
    2017-02-13 10:31:02:344 920 235c WS FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x80244007
    2017-02-13 10:31:02:359 920 235c PT WARNING: Cached cookie has expired or new PID is available
    2017-02-13 10:31:02:422 920 235c EP Got WSUS SimpleTargeting URL: "http://xxx.xxx.xxx.103:8530"
    2017-02-13 10:31:02:422 920 235c PT Initializing simple targeting cookie, clientId = f55b3a06-1658-4a20-877b-c87cfd735798, target group = DFXX, DNS name = df-xx-ab01.domain
    2017-02-13 10:31:02:422 920 235c PT  Server URL = http://xxx.xxx.xxx.103:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-02-13 10:31:02:422 920 235c Agent Reading cached app categories using lifetime 604800 seconds
    2017-02-13 10:31:02:484 920 235c Agent Read 1 cached app categories
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installed rule, updateId = {{4DEB7F5F-D14D-43E2-93FA-F81B10846CF7}.200}, hr = 80070057
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installable rule, updateId = {{4DEB7F5F-D14D-43E2-93FA-F81B10846CF7}.200}, hr = 80070057
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installed rule, updateId = {{22FFD207-0EB5-4FCF-9F6A-67078327D7A3}.200}, hr = 80070057
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installed rule, updateId = {{A4ECF96E-FE76-4933-B1A9-FAA712DC2A3B}.200}, hr = 80070057
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installable rule, updateId = {{A4ECF96E-FE76-4933-B1A9-FAA712DC2A3B}.200}, hr = 80070057
    2017-02-13 10:31:04:187 920 235c Agent WARNING: Failed to evaluate Installed rule, updateId = {{9941EB5F-4953-446D-99A2-C5989C596283}.200}, hr = 80070057
    2017-02-13 10:31:04:203 920 235c Agent WARNING: Failed to evaluate Installable rule, updateId = {{9941EB5F-4953-446D-99A2-C5989C596283}.200}, hr = 80070057
    2017-02-13 10:31:04:875 920 235c Agent  * Found 0 updates and 80 categories in search; evaluated appl. rules of 722 out of 1425 deployed entities
    2017-02-13 10:31:04:937 920 235c Agent Reporting status event with 43 installable, 1 installed,  0 installed pending, 0 failed and 0 downloaded updates
    2017-02-13 10:31:04:937 920 235c Agent *********
    2017-02-13 10:31:04:937 920 235c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 1]
    2017-02-13 10:31:04:937 920 235c Agent *************
    2017-02-13 10:31:04:937 920 235c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is at background priority
    2017-02-13 10:31:04:937 920 235c IdleTmr Decremented PDC RefCount for Network to 0
    2017-02-13 10:31:04:937 920 8ec AU >>##  RESUMED  ## AU: Search for updates [CallId = {B7265704-823E-4539-9FCD-846E2FE7E065} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2017-02-13 10:31:04:937 920 8ec AU  # 0 updates detected
    2017-02-13 10:31:04:937 920 8ec AU #########
    2017-02-13 10:31:04:937 920 8ec AU ##  END  ##  AU: Search for updates  [CallId = {B7265704-823E-4539-9FCD-846E2FE7E065} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2017-02-13 10:31:04:937 920 8ec AU #############
    2017-02-13 10:31:04:937 920 8ec AU All AU searches complete.
    2017-02-13 10:31:04:937 920 8ec AU AU setting next detection timeout to 2017-02-13 21:20:45
    2017-02-13 10:31:05:063 920 8ec AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2017-02-13 10:31:05:063 920 8ec AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2017-02-13 10:31:10:000 920 1e0c Report REPORT EVENT: {A967BA6B-42EE-47D3-872F-CED14E41712A} 2017-02-13 10:31:04:937+0800 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2017-02-13 10:31:10:000 920 1e0c Report REPORT EVENT: {7662DE7C-553A-4370-AEAD-8D9A67139637} 2017-02-13 10:31:04:937+0800 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2017-02-13 10:31:10:125 920 1e0c Report CWERReporter finishing event handling. (00000000)
    2017-02-13 10:39:05:070 920 1e0c EP Got WSUS Client/Server URL: "http://xxx.xxx.xxx.103:8530/ClientWebService/client.asmx"
    2017-02-13 10:39:05:086 920 1e0c PT WARNING: Cached cookie has expired or new PID is available
    2017-02-13 10:39:05:086 920 1e0c EP Got WSUS SimpleTargeting URL: "http://xxx.xxx.xxx.103:8530"
    2017-02-13 10:39:05:086 920 1e0c PT Initializing simple targeting cookie, clientId = f55b3a06-1658-4a20-877b-c87cfd735798, target group = DFXX, DNS name = df-xx-ab01.domain
    2017-02-13 10:39:05:086 920 1e0c PT  Server URL = http://xxx.xxx.xxx.103:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-02-13 10:39:05:101 920 1e0c EP Got WSUS Reporting URL: "http://xxx.xxx.xxx.103:8530/ReportingWebService/ReportingWebService.asmx"
    2017-02-13 10:39:05:101 920 1e0c Report OpenReportingWebServiceConnection, reporting URL = http://xxx.xxx.xxx.103:8530/ReportingWebService/ReportingWebService.asmx
    2017-02-13 10:39:05:101 920 1e0c Report Uploading 2 events using cached cookie.
    2017-02-13 10:39:05:117 920 1e0c Report Reporter successfully uploaded 2 events.
    Monday, February 13, 2017 8:11 AM
  • Hi ineedhelp,

    Since you export & import metadata to the WSUS server, I want to check the overview of the WSUS server to see if the WSUS sever is in health state. If you are unable to post the screenshot, you may compare yours with the one shows in my last reply, check if there are differences.

    Besides, check the event log in event viewer on the WSUS server, check if there are errors.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 15, 2017 6:43 AM
  • 

    Hi Anne,

    please see health of WSUS server. 




    • Edited by ineedhelp__ Wednesday, February 15, 2017 7:20 AM
    Wednesday, February 15, 2017 7:19 AM
  • Hi ineedhelp,

    Please see "Download Status", there are 848 updates need to be downloaded, and it seems to be stuck. Please check WSUS event log in event viewer, check if there are event 364, it may indicate the reason why the download is failed.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 15, 2017 7:24 AM
  • Hi Anne,

    yes, i noticed in event viewer that the downloads could not be found in the path. 
    Just to check, if my computers has no issue reporting to the WSUS server, that would mean that it shouldn't have issue getting the updates from WSUS server? 


    • Edited by ineedhelp__ Wednesday, February 15, 2017 7:33 AM
    Wednesday, February 15, 2017 7:31 AM
  • Hi ineedhelp,

    > if my computers has no issue reporting to the WSUS server, that would mean that it shouldn't have issue getting the updates from WSUS server? 

    No, if there's no binary files of the updates in WSUS content folder, then, clients can't download updates from WSUS server. If you configure "Do not store updates locally, clients download updates from Microsoft Update", then enable clients could access the Internet.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, February 17, 2017 7:49 AM