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Unable to access context menu by rightclicking RRS feed

  • Question

  • I am the administrator.

    Start up occurs normally.

    However, When I right click on a file or icon, desktop or in and drive, nothing happens.  Nada. Neither in Desktop nor in files.

    I looked in Start Menu and all permissions seem to checked properly in Start Menu > Customize>  "enable context menus and dragging  and dropping", which is checked.

     

    OK: MY BAD ---

    All this occurred after I installed a software which is called "RegCleanPro", a supposed registry cleaner and registry defragger.

    The ReClean Pro software diagnostic indicated my registry had lots of errors, though I personally could not tell from how the computer operated.  So I installed it and am sorry.

    I went to uninstall it after it wanted me to purchase the software and when I went to uninstall the software, during the uninstall process it offered me a free one time "fix" of the supposed registry problems.  I went for it, ate the apple so to say.

    I know,  know, I should not have installed in the first place but the software said it was a special Microsoft Partner, and its ad came up on a Windows 7 answer page to another unrelated question.

    I Uninstalled the RegCleanPro software.  Restored system to an earlier point and still I have no access to my right click context menu.

    So my bad.

    I am reluctant to do a "Repair" install of Windows 7 without investigating all possibilities.

    (I have Windows 7 file (naturally without updates) in ISO format and in EXE format on pen drives, and a cd.)

    Please advise if there is a simpler way to retain access to right click functions.

    Please be very detailed in your suggestions.  Please be VERY DETAILED to a fault in your explanations and directions.

    So one step at a time, please:

    Is there any way to initiate access to my right click / context menu function via a diagnostic or fix or repair or reinstall of this system function?

     

    Thank you  in advance.


     

     


    HP DV 6928, Windows 7, Home Premium
    Monday, May 16, 2011 3:54 AM

All replies

  • I

     

    I also performed a check of the system files (SFC, in command prompt) - Command prompt> sfc /sfcscannow -- and no issues were reported as integrity was good "Windows recover protection did not find integrity problems" and  also added a new administrative user account and the function works but not seemingly correctly.

     

    I started in Safe mode in the corrupt user account and the context menu function is NOT working there.


    HP DV 6928, Windows 7, Home Premium
    Monday, May 16, 2011 12:58 PM
  • Hi,

     

    According to your description, seems the software you have installed broke or corrupted the registry and components of Windows 7.

     

    Since you have tried a system restore but failed, and the issue occurs with Safe Mode,  I suggest to perform an in-place upgrade to fix it. Please follow the steps in the article below:

    http://support.microsoft.com/kb/2255099

     

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


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    Thursday, May 19, 2011 2:33 AM
  • Thank you.  Will advise.  I suspect that the issue may be after all, a hardware problem with the wireless mouse.  A wired mouse works.  Could it be that one mouse is affected and another works?  Unlikely.

     

    May update Windows 7 nevertheless to make sure the registry is consistent with Windows 7.
    HP DV 6928, Windows 7, Home Premium
    Thursday, May 19, 2011 12:10 PM