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Facebook and youtube troubles RRS feed

  • Question

  • I upgraded my laptop from Windows 7 to 8 and am using IE 10.  When I am on Facebook, none of the embedded YouTube videos will play, or even show up after I click on them.  Also, I have Bing as my homepage, whenever I open a new tab and Bing is displayed it is always disconnected from Facebook.  I can reconnect but as soon as I open up a new tab I am disconnected again.  How do I fix this?

    Thanks

    Tuesday, March 5, 2013 5:03 PM

Answers

  • Delete your browser history,

    Hold the Alt key down and type these letters TD, (or Gear symbol on the top right/ Internet options/ Delete button)

    Check All of the boxes and Uncheck the very top box,

    Click on Delete.

    Close ie,

    Reset ie9 or ie10 manually,

    Click the Start button on the Taskbar,

    Click on Control panel,

    Click on Internet options,

    Go to the Advanced section,

    Click on Reset button on the bottom,

    Check the box to Delete personal settings,

    Use the recommended setup and install options.

    Shut down your machine.

    Uninstall flash,

    http://kb2.adobe.com/cps/141/tn_14157.html

    Download Flash player with the listings on the top right of this links page, Uncheck the Chrome install from the Adobe site.

    http://www.adobe.com/downloads/

    Tuesday, March 5, 2013 5:22 PM
  • Hi,


    To reset internet explorer settings to its default settings in Internet Explorer 10, try the following:


    1). Open Internet Explorer.

    2). Click the Tools button or press Alt key + X, and then click Internet Options.

    3). Under Advanced tab, click on Reset.

    4). Check the Delete personal settings box.

    5). Click on Reset and then Close.

    6). Close all open Internet explorer windows and re-open it.

    7. Test the issue.


    Note
    : The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

     

    Hope this helps


    Vincent Wang
    TechNet Community Support

    Thursday, March 7, 2013 3:27 AM
    Moderator

All replies

  • Delete your browser history,

    Hold the Alt key down and type these letters TD, (or Gear symbol on the top right/ Internet options/ Delete button)

    Check All of the boxes and Uncheck the very top box,

    Click on Delete.

    Close ie,

    Reset ie9 or ie10 manually,

    Click the Start button on the Taskbar,

    Click on Control panel,

    Click on Internet options,

    Go to the Advanced section,

    Click on Reset button on the bottom,

    Check the box to Delete personal settings,

    Use the recommended setup and install options.

    Shut down your machine.

    Uninstall flash,

    http://kb2.adobe.com/cps/141/tn_14157.html

    Download Flash player with the listings on the top right of this links page, Uncheck the Chrome install from the Adobe site.

    http://www.adobe.com/downloads/

    Tuesday, March 5, 2013 5:22 PM
  • Hi,


    To reset internet explorer settings to its default settings in Internet Explorer 10, try the following:


    1). Open Internet Explorer.

    2). Click the Tools button or press Alt key + X, and then click Internet Options.

    3). Under Advanced tab, click on Reset.

    4). Check the Delete personal settings box.

    5). Click on Reset and then Close.

    6). Close all open Internet explorer windows and re-open it.

    7. Test the issue.


    Note
    : The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

     

    Hope this helps


    Vincent Wang
    TechNet Community Support

    Thursday, March 7, 2013 3:27 AM
    Moderator