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lync poc pbx replacement RRS feed

  • Question

  • I've been asked to look at the feasibility of Lync as a pbx replacement in a new building for a local council. As well as the usual hunt groups, transfers, call reports and call resume features with a standard telephony system, I've been asked about the following: Easy one click call record Fax line integration Traditional call center style reports Group SMS I know with 3rd party add ons all of this can be achieved in a robust manner. I'd like to be able to demo this in a proof of concept scenario first - does anyone know if I can download a Lync VM to demo some of this?

    IT Support/Everything

    Tuesday, January 29, 2013 9:13 PM

Answers

  • It can certainly do a phone proof of concept, at least, it has the capability to do it. The question always becomes just how do you connect Lync to the PSTN? The simplest is via a SIP trunk from your existing PBX. Barring that, you'll need ot get your hands on a gateway from someone such as AudioCodes or Sonus/Net. Reach out to them and see if they will work with you on this proof of concept. So long as your company is of some decent size they should loan you one and assist you in configuring it.

    As for the demo environment above, it is huge because it includes Lync, a Domain Controller and I think even an instance of Exchange - everything you need to run a standalone proof of concept. I have read that the certificates within that environment have expired so you'll need to renew the certificates via the provided Certificate Authority for the environment to work.


    Have you visited Lync News lately? All of the latest Lync news, articles, and tips collected in one giant aggregator. http://lyncne.ws

    • Proposed as answer by Sean_Xiao Thursday, January 31, 2013 5:54 AM
    • Marked as answer by Sean_Xiao Tuesday, February 5, 2013 3:07 AM
    Wednesday, January 30, 2013 2:34 PM

All replies

  • It is a rather large and time consuming download but you can start here:

    http://www.microsoft.com/en-us/download/details.aspx?id=26217


    Have you visited Lync News lately? All of the latest Lync news, articles, and tips collected in one giant aggregator. http://lyncne.ws

    Tuesday, January 29, 2013 10:47 PM
  • Oh - the Lync 2013 demo has not yet been released.

    Have you visited Lync News lately? All of the latest Lync news, articles, and tips collected in one giant aggregator. http://lyncne.ws

    Tuesday, January 29, 2013 10:48 PM
  • You weren't kidding about the size!!

    Have you tried this? I'm guessing it'll do the Lync IM, file sharing, screen sharing stuff flawlessly, but do you know if it's useful for doing a demo geared towards telephony services?

    thanks


    IT Support/Everything

    Tuesday, January 29, 2013 11:50 PM
  • It can certainly do a phone proof of concept, at least, it has the capability to do it. The question always becomes just how do you connect Lync to the PSTN? The simplest is via a SIP trunk from your existing PBX. Barring that, you'll need ot get your hands on a gateway from someone such as AudioCodes or Sonus/Net. Reach out to them and see if they will work with you on this proof of concept. So long as your company is of some decent size they should loan you one and assist you in configuring it.

    As for the demo environment above, it is huge because it includes Lync, a Domain Controller and I think even an instance of Exchange - everything you need to run a standalone proof of concept. I have read that the certificates within that environment have expired so you'll need to renew the certificates via the provided Certificate Authority for the environment to work.


    Have you visited Lync News lately? All of the latest Lync news, articles, and tips collected in one giant aggregator. http://lyncne.ws

    • Proposed as answer by Sean_Xiao Thursday, January 31, 2013 5:54 AM
    • Marked as answer by Sean_Xiao Tuesday, February 5, 2013 3:07 AM
    Wednesday, January 30, 2013 2:34 PM
  • Hi,

    If you just want to demo the Lync features, you can just download the DC server and the Lync SE. It also satisfies for your need.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sean Xiao
    TechNet Community Support

    Thursday, January 31, 2013 5:53 AM