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Skype inbound routing falied RRS feed

  • Question

  • Hi All,

    We are getting issue while dialing peer to peer audio calls from Skype EV client.Both endpoints are internally and it should be touted internally.

    We are getting ms-diagnostics: 5;reason="Insufficient bandwidth to establish session. Attempt PSTN re-route" and then the calls tried outbound routing but there also we are getting error SIP/2.0 482 Loop Detected.

    REgard

    James


    US James

    Thursday, July 12, 2018 4:55 AM

All replies

  • Hi,

    Do you have CAC deployed? If you have, check bandwidth policy for CAC.

    For more info check this link: https://www.msxfaq.de/skype_for_business/inside/cactesten.htm

    Regards.

    Thursday, July 12, 2018 1:52 PM
  • Hi James,

    Agree with Marko, based on your description,this error was related to the bandwidth ,you do not have enough bandwidth ,so this call try outbound routing ,but the gateway resopned with 482 loop detected, disconnect the call,so I suggest you deploy the CAC,when you have poor media ,it will prevent call from taing place ,this call will not try outbound routing.

    https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/enterprise-voice-solution/call-admission-control

    I recommand you to use this tool,to measure network bandwidth and hardware ,if your network meet the requirements,

    https://www.microsoft.com/en-us/download/details.aspx?id=51196


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    Friday, July 13, 2018 6:00 AM
  • Hi ,

     

    Do you have some updates? If the reply help to you ,please mark the reply as answer.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, July 23, 2018 7:09 AM
  • Hi,

     

    Are there any update for this issue, if the reply is helpful to you, please try to mark it as an answer, it will help others who has similar issue.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Sunday, August 5, 2018 9:26 AM