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Black Screen! trying to reformat an Old Computer Please Help!!! RRS feed

  • Question

  • i got this old computer and i want to try to fix it (ACER Veriton 7100)
    i got this windows XP SP2 and made all the way to

    Press Any Key to boot from CD...

    after i press any key there it appear a black screen... and nothing happens after that black screen (supposed its a bluescreen that loads system files)  it seems that it hangs up.. because when i press the CTRL+ALT+DEL it does not respond, i mean does not restart....

    i have reformatted many PC's but this one is different. just cant figure out what to do....
    Sunday, August 2, 2009 3:01 PM

All replies

  • Hi there;

    First thing I would try is putting a bootable floppy in the floppy drive and see if it boots that.   I suspect you may have a bad CD-ROM drive.   I would also suggest you get the MS Memory diagnostics and see if it boots then test the memory.   You can also download a diagnostics disk for your hard drive from the hard drive manufacturer and make sure there are no issues with the hard drive.   The memory diagnostics and hard drive diagnostics from each of the hard drive manufacturers are absolute must have tools in any techs tool kit.

    D
    Tuesday, August 4, 2009 3:54 PM