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Problems installing Windows vista SP1 or SP2 for Acer Aspire M5100 computer RRS feed

  • Question

  • After I install the Vista SP1 update, I'm running my PC, doing anything, and it works for at least 5 to 10 minutes, then all of the sudden my screen goes blank and there is nothing on the monitor, the monitor is on (green light) but nothing shows in the monitor.

    The PC keeps running but there is no response from mouse (no mouse pointer) and no alt-ctrl-del function.

    All I can do at this time is hard reset by the PC shutdown button.

    If I'm lucky enough, and I install vista sp2, and the system restarts, then I wait a few minutes and I have the same issue (Black screen).

    I have asked Acer and they gave me no support, they told me to ask microsoft.

    any ideas?

    thanks

    Friday, January 25, 2013 11:58 PM