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HTTP web request error (Web exception for remote server) RRS feed

  • Question

  • To whom it may concern,

    I have recently applied a few patches for my client's server for IE9 but then one application starts to malfunction right after upgrade return successful. The program affected is CyberTech player which make use of Microsoft Silverlight. 

    My client currently uses Wind 2008 R2 x64, patches applied are below:

    MS13-009-IE9-Windows6.1-KB2792100-x64        

    MS13-010_IE9-Windows6.1-KB2797052-x64-sp1          

    MS13-021_IE9-Windows6.1-KB2809289-x64        

    MS13-028IE9-Windows6.1-KB2817183-x64        

    MS13-037_IE9-Windows6.1-KB2829530-x64        

    MS13-038_IE9-Windows6.1-KB2847204-x64        

    MS13-047_IE9-Windows6.1-KB2838727-x64        

    MS13-069_IE9-Windows6.1-KB2870699-x64

    Please let me now if any further information is needed.

    Your prompt response will be much appreciated.


    Thursday, December 26, 2013 1:29 AM

All replies

  • Hi,

    Based on your description, I would like to suggest you try to uninstall and reinstall the latest version of Microsoft Silverlight.

    http://www.microsoft.com/silverlight/

    I also would like to suggest you update the CyberTech player so that it can be compatible with this update.

    Meanwhile, the http web request error was caused by IE itself:
    1. Improperly install or configure updates
    2. Security website authentications issue
    3. IE settings

    You may try the following steps to check the issue:

    1. Run IE with no add-ons. Click Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (with no add-ons). 
    2. Try to use compatibility mode (go to tools --> Compatibility View Settings) to check the issue.

    For further research, it would be kind of you to capture a screenshot of the error page.

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Monday, December 30, 2013 6:41 AM
    Moderator