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Constant crashing on brand new custom built PC with windows 8 pro, PLEASE HELP RRS feed

  • Question

  • I just had a friend custom build me a brand new pc, hes very good with computers and im sure he didnt set up anything wrong.  It was working perfectly for the first few weeks, however, as of late, it keeps crashing.  Sometimes, the screen/desktop just freezes and i need to force reset it.  Other times, it actually tells me what error it encountered and its always one of the following, and I have no idea what to do with them.

    errors:

    irql_not_less_or_equal

    page_fault_in_nonpaged_area

    clock_watchdog_timeout

    Those errors always come up, at least 2-3 times a day.

    Also, if its relevant to anything, I play the game League of Legends.  Again, everything was working fine for the first few weeks, and since the crashes started, every time im playing the game, with the client and/or adobe air fails.  Im sure that it is related?

    Any and all help/suggestions welcome, thank you every body :)

    If you want to answer directly vs the thread, please email me @ bejmallen@aol.com

    Thursday, February 21, 2013 8:20 AM

Answers

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.



    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

    If you want to analyze them your own, check those videos [4][5] and read this KB article [6].

    Also check the RAM with a memory testing tool like memtest86+ and make sure the RAM is comaptible with your motherboard.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    [2] http://support.microsoft.com/kb/254649
    [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
    [4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
    [5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
    [6] http://support.microsoft.com/kb/315263

    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by Niki Han Wednesday, February 27, 2013 8:17 AM
    Friday, February 22, 2013 6:26 AM
    Answerer