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computer keeps crashing RRS feed

  • Question

  • can somebody please help me, its use to only do it every couple of weeks but todays it has happened like 6 times

    it keeps crashing with the blue screen that says memory dump, i use to think that it happened because i was running too many

    programs but now its doing without running anything

    Friday, December 2, 2011 4:52 AM

Answers

  • Hi,
     
    You didn't provide which version of Windows you are running, so you will
    likely have files in either c:\windows\minidump or a single file in
    c:\windows\memory.dmp.
     
    The former can easily be uploaded to skydrive for further analysis, the
    latter needs to be split into 50 MB chunks using a tool such as 7-zip
     
     
    If you want to look at these dumps yourself, here is a reasonable
    starting point,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Juke Chou Monday, December 26, 2011 2:36 AM
    Friday, December 2, 2011 6:54 AM
  • Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Monday, December 26, 2011 2:36 AM
    Sunday, December 4, 2011 1:35 AM

All replies

  • Hi,
     
    You didn't provide which version of Windows you are running, so you will
    likely have files in either c:\windows\minidump or a single file in
    c:\windows\memory.dmp.
     
    The former can easily be uploaded to skydrive for further analysis, the
    latter needs to be split into 50 MB chunks using a tool such as 7-zip
     
     
    If you want to look at these dumps yourself, here is a reasonable
    starting point,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Juke Chou Monday, December 26, 2011 2:36 AM
    Friday, December 2, 2011 6:54 AM
  • Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Monday, December 26, 2011 2:36 AM
    Sunday, December 4, 2011 1:35 AM