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Fatal error during installation of QFE7 RRS feed

  • Question

  • I'm trying to install QFE7 to a DPM 2010 server (Windows Server 2008 R2) but get a rollback during installation when "Executing SQL strings" shows up on the screen. The installation fails with "Fatal error during installation (1603)", and I get this error regardless what QFE I'm trying to install. I've upgraded SQL 2008 with SP3, verified that no jobs are running during the upgrade but I'm still getting the error. This is part of the error log:

    Property(S): PATCHNEWPACKAGECODE = {0E04F3AE-75C1-40FD-A961-4C771668E8EE}
    Property(S): PATCHNEWSUMMARYSUBJECT = Microsoft System Center Data Protection Manager Setup v3.0.7696.0
    Property(S): PATCHNEWSUMMARYCOMMENTS = This installer database contains the logic and data required to install Microsoft System Center Data Protection Manager 2010.
    MSI (s) (C0:D0) [13:07:42:308]: Product: Microsoft System Center Data Protection Manager 2010 - Update 'Microsoft Data Protection Manager 2010 Update - KB2250444' could not be installed. Error code 1603. Additional information is available in the log file C:\ProgramData\..\DPMLogs\DataProtectionManager-KB2250444.log.

    MSI (s) (C0:D0) [13:07:42:309]: Windows Installer installed an update. Product Name: Microsoft System Center Data Protection Manager 2010. Product Version: 3.0.7696.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Microsoft Data Protection Manager 2010 Update - KB2250444. Installation success or error status: 1603.

    MSI (s) (C0:D0) [13:07:42:311]: Note: 1: 1729
    MSI (s) (C0:D0) [13:07:42:311]: Transforming table Error.

    MSI (s) (C0:D0) [13:07:42:311]: Transforming table Error.

    MSI (s) (C0:D0) [13:07:42:311]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (C0:D0) [13:07:42:312]: Transforming table Error.

    MSI (s) (C0:D0) [13:07:42:312]: Transforming table Error.

    MSI (s) (C0:D0) [13:07:42:312]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (C0:D0) [13:07:42:312]: Product: Microsoft System Center Data Protection Manager 2010 -- Configuration failed.

    MSI (s) (C0:D0) [13:07:42:313]: Windows Installer reconfigured the product. Product Name: Microsoft System Center Data Protection Manager 2010. Product Version: 3.0.7696.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

    MSI (s) (C0:D0) [13:07:42:318]: Attempting to delete file c:\Windows\Installer\24395a0f.msp
    MSI (s) (C0:D0) [13:07:42:383]: Deferring clean up of packages/files, if any exist
    MSI (s) (C0:D0) [13:07:42:383]: Attempting to delete file c:\Windows\Installer\24395a0f.msp
    MSI (s) (C0:D0) [13:07:42:383]: Unable to delete the file outside of the engine. LastError = 2
    MSI (s) (C0:D0) [13:07:42:383]: MainEngineThread is returning 1603
    MSI (s) (C0:74) [13:07:42:394]: RESTART MANAGER: Session closed.
    MSI (s) (C0:74) [13:07:42:394]: No System Restore sequence number for this installation.
    === Logging stopped: 2013-09-25  13:07:42 ===
    MSI (s) (C0:74) [13:07:42:396]: User policy value 'DisableRollback' is 0
    MSI (s) (C0:74) [13:07:42:396]: Machine policy value 'DisableRollback' is 0
    MSI (s) (C0:74) [13:07:42:396]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (C0:74) [13:07:42:397]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (C0:74) [13:07:42:397]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (C0:74) [13:07:42:398]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (C0:74) [13:07:42:398]: Restoring environment variables
    MSI (s) (C0:74) [13:07:42:420]: Destroying RemoteAPI object.
    MSI (s) (C0:A4) [13:07:42:420]: Custom Action Manager thread ending.
    MSI (c) (B4:EC) [13:07:42:423]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (B4:EC) [13:07:42:427]: MainEngineThread is returning 1603
    MSI (c) (B4:60) [13:07:42:439]: RESTART MANAGER: Session closed.
    === Verbose logging stopped: 2013-09-25  13:07:42 ===

    There is some "transforming table error" and "error 1603" in the log file, but I really need some help in order to troubleshoot this as I cannot get any further myself.

    /Amir

    Wednesday, September 25, 2013 11:17 AM