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Front end service doesn't start RRS feed

  • Question

  • Hi All,

    the Front end service fails to start I see the following error in the Application event viewer

    Server local connection provider has stopped listening on [ \\.\pipe\SQLLocal\RTCLOCAL ] due to a failure. Error: 0xe8, state: 4. The server will automatically attempt to re-establish listening.

    Application: RtcHost.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ApplicationException
       at Microsoft.Rtc.ApplicationService.ApplicationService.Start(EventWaitHandle shutdownEvent, RoleName roleName)
       at Microsoft.Rtc.ApplicationService.ApplicationService.Main(String[] args)
       at System.AppDomain._nExecuteAssembly(RuntimeAssembly assembly, String[] args)
       at System.AppDomain.ExecuteAssemblyByName(String assemblyName, String[] args)
       at System.AppDomain.ExecuteAssemblyByName(System.String, System.String[])
       at Microsoft.Rtc.AppDomainHost.Launcher+AppDomainLauncher.RunThread()
       at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
       at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
       at System.Threading.ThreadHelper.ThreadStart()

    Faulting application name: RtcHost.exe, version: 6.0.9319.259, time stamp: 0x57606ec7
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.18666, time stamp: 0x58f33794
    Exception code: 0xe0434352
    Fault offset: 0x00000000000095fc
    Faulting process id: 0x17d4
    Faulting application start time: 0x01d32ed11355e98a
    Faulting application path: C:\Program Files\Skype for Business Server 2015\Server\Core\RtcHost.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: a6eb2224-9ac4-11e7-80c9-000c2985fa0c
    Faulting package full name:
    Faulting package-relative application ID:

    the following errors in the system event viewer

    The description for Event ID 7024 from source Service Control Manager cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    Skype for Business Server Front-End
    %%3286774273

    The locale specific resource for the desired message is not present

    The Skype for Business Server Front-End service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 180000 milliseconds: Restart the service.

    I had a look at the KB https://support.microsoft.com/en-us/help/3147840/skype-for-business-statsman-perf-agent-perfagent-exe-crashes-because-o   through its closely related error but my error is related to RtcHost.exe.

    I had applied all the latest patches for S4B and win 2012 R2, but no success. 

    Saturday, September 16, 2017 10:14 AM

All replies

  • You may try using FullReset option.

    Follow the steps below:

    1. Run “Stop-CsWindowsService” on all FE servers in the pool.

    2. Run “Reset-CsPoolRegistrarState -poolfqdn “FEpool.domain.com” -ResetType FullReset -NoReStart”

    3. Verify the Lync front-end services is stopped on all the FE Servers.

    4. On one FE Servers start the Lync front-end services.

    5. Wait for 1~2 minutes, and then sequentially start Lync Server front-end services on remaining front-end servers.

     

    Please check the you have Windows firewall running on the serve, if Windows firewall was disabled, please enabling the firewall ,then ran Enable-CsComputer.

    Here is a similar thread, you could have a reference.

    https://vijredblog.wordpress.com/2014/03/11/investigating-server-local-connection-provider-has-stopped-listening-on-pipesqllocalmssqlserver/


    Best Regards,

    Leon-Lu
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, September 18, 2017 3:18 AM
  • Thanks.

    I use std edition.

    Tuesday, September 19, 2017 10:08 AM
  • You may verify SQL configuration console -->network-->TCP is enabled.

    Or you can try from anymachine which is having SQL management Studio to access the mentioned SQL database.


    Jayakumar K

    Tuesday, September 19, 2017 10:40 AM
  • Hi channavera,

    Could you find some error Event ID in the skype for business server?


    Best Regards,

    Leon-Lu
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Wednesday, September 20, 2017 10:06 AM
  • I have had FE server restarted server times, now I don't see the error at all. Thanks for your help.

    Monday, September 25, 2017 2:16 AM
  • if the reply is helpful to you, please try to mark it as an answer, it will help others who has similar issue.

    Best Regards,

    Leon-Lu
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Wednesday, September 27, 2017 1:17 AM