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VSS provider is in a bad state error in DPM 2010 RRS feed

  • Question

  • Hello,

    I have a cluster with 2 Hyper-V nodes (2008 R2 Enterprise 6.1.7600 build 7600), CSV (HP MSA 2312i), and DPM2010 backing up using Child Partition Snapshot.

    The cluster has 9 VMs. If all VMs are on HyperV node 1, everything works perfectly!

    If all VMs are on HyperV node 2, backup works fine as well.

    Now, for some VMs, If I move a VM from node 1 to node 2, backup fails with this error:

    "The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError:The writer experienced a non-transient error.  If the backup process is retried,
    the error is likely to reoccur.
     (0x800423F4))"

    moving that same VM back to node 1, backup works fine. and this is regardless of the CSV owner; even if the owner is node 2, backup fails when the VM on node2.

    For other VMs, backup works fine on either node.

    Please advise as this is really affecting the HA in my environment.

    Tuesday, September 13, 2011 2:26 PM

Answers

  • Thanks Danny.

    This issue has been resolved by rebuilding node 2 from scratch. 

    • Marked as answer by Mike002 Sunday, October 9, 2011 9:56 AM
    Sunday, October 9, 2011 9:56 AM

All replies

  • Anyone can shed some light on this issue please?

    I know that it is a VERY strange one, and it's been driving me crazy for a few weeks!

    Hyper-V and DPM experts... Looking forward for your input.

    Thursday, September 15, 2011 6:32 AM
  • You've most probably tried this but it's worth checking. When you run a vssadmin list writers on node 2 do any of the vss writers show in an error state? Are the two patches KB975354 and KB975921 on both cluster nodes? Are both cluster nodes the same DPM Agent version?

    Friday, October 7, 2011 4:41 AM
  • Thanks Danny.

    This issue has been resolved by rebuilding node 2 from scratch. 

    • Marked as answer by Mike002 Sunday, October 9, 2011 9:56 AM
    Sunday, October 9, 2011 9:56 AM