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Windows Explorer keeps crashing, and each time I press Restart the program, or Check online for a solution and restart, it just repeats it. RRS feed

  • Question

  • Windows Explorer keeps crashing, and each time I press Restart the program, or Check online for a solution and restart, it just repeats it.
    Heres it's problem signature:

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: Explorer.EXE

    Application Version: 6.0.6000.16771

    Application Timestamp: 4907deda

    Fault Module Name: QuickTime.qts_unloaded

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 4e13ba08

    Exception Code: c0000005

    Exception Offset: 5e5ea9e9

    OS Version: 6.0.6000.2.0.0.768.3

    Locale ID: 11265

    Additional Information 1: 8d13

    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

    Additional Information 3: 8d13

    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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    Please i need hlep

    Tuesday, October 11, 2011 6:15 PM

Answers

  • Hi,

    Fault Module Name: QuickTime.qts_unloaded

    Please uninstall Itunes to workaround the issue.

    Regards,


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    Monday, October 24, 2011 4:30 AM
    Moderator