locked
CUCM 9.1 and Lync 2010 final leg.... RRS feed

  • Question

  • I am trying to integrate CUCM 9.1 (Cisco CallManager) and Lync 2010. The flow is this:

    Provider --- CUBE ----- CUCM ---- Lync

    Wanting to use both Lync and CUCM together (since the investment is on the Cisco side at this point)

    I can do the following:

    1.) Given all calls to Cisco IP phone works correctly.
    2.) Incoming calls will ring both Cisco IP Phone and Lync phone (can answer either one). Doing this via SIP URI on CUCM
    3.) Lync will dial Cisco extensions (4 digit).
    4.) Cisco IP Phone can dial normal extension and Lync phone will ring.
    4.) However, cannot dial out from Lync to local or long distance numbers.

    In looking at the log info from Lync – seems that of course it is passing the +18xx2xx9xxx;ext=5xxx;ms-skip-ml (this is found is the P-Preferred Identity of the log) Also notice the number and extension are different by one digit.

    I am pretty sure that when CUCM gets the call, it is expecting four digit extension instead of the 18xx2xx9xxx.

    So I guess my question is simple, I hope – how I can send the 4 digit extension (5xxx) only from lync to CUCM? And where does this rule need to be set up - Dial/Voice/PSTN/Trunk? RegEx examples would be most appreciative.

    Friday, December 12, 2014 5:27 PM

Answers

  • You should use the number normalization on the Lync trunk to normalize the number or send the number in E.164 to CUCM and normalize the number on the Cisco side.

    regards Holger Technical Specialist UC

    • Proposed as answer by Eason Huang Monday, December 15, 2014 9:05 AM
    • Marked as answer by Eason Huang Monday, December 22, 2014 1:28 AM
    Saturday, December 13, 2014 10:39 PM
  • Hi,

    Agree with Holger Bunkradt.
    Lync Server 2013 can change outgoing call number to different format from E.164 format to match the rule for Media Gateway or PSTN providers.

    You can do it with Lync Server Control Panel—Voice Routing—Trunking Configuration.

    Best Regards,
    Eason Huang


    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Monday, December 22, 2014 1:28 AM
    Monday, December 15, 2014 9:14 AM

All replies

  • You should use the number normalization on the Lync trunk to normalize the number or send the number in E.164 to CUCM and normalize the number on the Cisco side.

    regards Holger Technical Specialist UC

    • Proposed as answer by Eason Huang Monday, December 15, 2014 9:05 AM
    • Marked as answer by Eason Huang Monday, December 22, 2014 1:28 AM
    Saturday, December 13, 2014 10:39 PM
  • Hi,

    Agree with Holger Bunkradt.
    Lync Server 2013 can change outgoing call number to different format from E.164 format to match the rule for Media Gateway or PSTN providers.

    You can do it with Lync Server Control Panel—Voice Routing—Trunking Configuration.

    Best Regards,
    Eason Huang


    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Monday, December 22, 2014 1:28 AM
    Monday, December 15, 2014 9:14 AM