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Internet Explorer RRS feed

  • Question

  • Internet explorer keeps stping on windows 10
    Tuesday, February 23, 2016 6:18 AM

Answers

  • Hi Oscar,

    In order to assist you with current problem, please provide more information about your issue.
    Did IE stopping responding or cannot be opened?
    When did this issue occurred?

    For Internet Explorer crashes issue, we could try to turn off hardware acceleration. Click Internet options. select Use software rendering instead of GPU rendering in advance tab.

    If the issue persists, we could try to turn off add-ons to have a trouble shoot.

    If it is caused by add-ons, we could try we could try dichotomy to find the culprit.

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Reset Internet Explorer should be the last step we could try.

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    If IE cannot be opened, we could try to turn it off and on again to have a test.

    1. Type and enter Windows features in the search box, tap or click Settings, and then tap or click Turn Windows features on or off.
    2. In the Windows Features dialog box, clear the Internet Explorer 11 check box, and then tap or click Yes in the dialog box that asks if you want to turn Internet Explorer 11 off.
    3. Turn Internet Explorer 11 back on by selecting the Internet Explorer 11 check box, and then tapping or clicking OK.

    In addition, we could refer to this link to have a try when IE is not working.

    http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Best regards.


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    Wednesday, February 24, 2016 10:47 AM