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unable to increase the size of SharePoint online site collection

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Hi,

I am the admin of SharePoint online sites. But i am unable to increase the site quota size of a single site collection. i am able to increase the remaining sites quota. The particular site collection i am seeing that it is changed to grey color and seeing as loading. If i click on that, nothing is happening.

Please help me on this.

Thanks,

Rk_MM

Monday, August 8, 2016 9:13 AM

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Hello

Please go to SharePoint Online Admin Center-> Setting to change the "Site Collection Storage Management" from Automatic to Manual.

then select the site collection to change the Storage Quota in the Site Collection.
- Edited by Shelley LiuMVP Monday, August 8, 2016 9:29 AM
Monday, August 8, 2016 9:29 AM
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Thank you for your quick response Shelley,

But i am getting the issue that the site collection is in grey color and i am not able to select the particular site collection. i am able to select remaining.

Regards,

Rk_MM

Monday, August 8, 2016 10:01 AM
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Manage site collections and global settings in the SharePoint admin center
https://support.office.com/en-us/article/Manage-site-collections-and-global-settings-in-the-SharePoint-admin-center-abacd1bb-295d-4235-afdd-15f5e4cc2e6c

Manage site collection storage limits:
https://support.office.com/en-us/article/Manage-site-collection-storage-limits-77389c2c-8e7e-4b16-ab97-1c7103784b08

https://support.office.com/en-us/article/Manage-SharePoint-Online-server-resource-quotas-for-sandboxed-solutions-90e4eaaa-899a-48d6-b850-f272366bf8cc

Hope this helps!

A comprehensive solution to migrate to-and-from SharePoint and Office 365 along with File Servers, Exchange/Office 365 Public Folders, Google Drive and OneDrive Business to SharePoint Online/On-premise migration.
- Edited by stevelane85 Monday, August 8, 2016 10:30 AM
Monday, August 8, 2016 10:30 AM

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hello

You can execute the cmdlet to set the storage size for site collection:

Set-SPOSite –Identity https://shelleycompany1.sharepoint.com/sites/Sales –StorageQuota 2000 -StorageQuotaWarningLevel 1800

Tuesday, August 9, 2016 12:49 AM

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Hi Shelley,

I tried to increase quota size of site using PowerShell also, but i am getting "cannot set properties on site, because the site is not available".

site is working fine and i am able to see the site in my online admin page.

Tuesday, August 9, 2016 7:40 AM
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Hello

Make sure the account who executes the cmdlet is the SharePoint Online Administrator.

Best Regards
- Edited by Shelley LiuMVP Tuesday, August 9, 2016 8:04 AM
Tuesday, August 9, 2016 8:03 AM
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Hi,

The account which i am using is online administrator account. But still i am getting the same error.

"The particular site collection i am seeing that it is changed to grey color and seeing as loading"

Regards

Tuesday, August 9, 2016 9:10 AM