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cannot perform this operation. the file has been deleted or someone else has it checked out RRS feed

  • Question

  • Good morning,

    I have a problem with my Sharepoint 2013. when I try to open a document appears the error: can not perform this operation. the file has been deleted or someone else has it checked out. But what catches my attention is that this problem only occurs when I enter the site through a public IP, but when I do it from the internal network is not problem.

    Any Ideas???

    PD: Excuse my English, but I speak Spanish :)
    Monday, June 24, 2013 7:11 PM

Answers

  • That is usually an issue with how your access mapping is setup in central admin. Your external url should be set to default and your internal should be set to intranet. Try changing these and see if you continue to have the same issue. Also, check if you have used https for external use, as if you have used http for internal you can end up in this position where the path to each library or item is incorrect due to http or https differences.

    Hope that makes sense. 


    Brendan Lee

    • Proposed as answer by balaji_rcs Tuesday, June 25, 2013 8:53 AM
    • Marked as answer by Kelly Chen 2012 Friday, July 5, 2013 8:13 AM
    Tuesday, June 25, 2013 8:45 AM