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DISM Image Utility has stopped working while running updates through the command line RRS feed

  • Question

  • I have to manually patch the machicnes I work on.  I was trying to run Microsoft Updates through the command line on Windows Server 2008 R2 SP 1 and a Windows 7 SP 1 client.   I am getting a popup says "DISM Image Utility has stopped working" and I get this error on both machines: 

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Dism.exe
      Application Version:    6.1.7600.16385
      Application Timestamp:    4a5bc394
      Fault Module Name:    DismCore.dll
    Fault Module Version: 6.1.7600.16385
      Fault Module Timestamp:    4a5bded4
      Exception Code:    c0000005
      Exception Offset:    00000000000220e7
      OS Version:    6.1.7600.2.0.0.272.7
      Locale ID:    1033
      Additional Information 1:    167e
      Additional Information 2:    167e6b5774d75484e6f7f99086d8cd9a
      Additional Information 3:    b1c2
      Additional Information 4:    b1c21f0f106114d356285132c68640ad

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    This started when I did my latest batch of patches.  The .exe files still run and install but the .msu files do not.    Any sugguestions? 

    BTW, I have very little experience as an admin for these machines. So, if you are kind enough
    to reply, would you be gracious enough to explain fixes or suggestions with plenty of details and/or step by step instructions. <o:p></o:p>

    Thanks,
    AM (always confused)


    Wednesday, May 8, 2013 1:37 PM