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Unable to unlock a partially bitlocker encrypted external hard drive

    Question

  • I own an external hard drive of 500GB Seagate Go in which i have stored many valuable data. While encrypting this drive accidentally the laptop {in which i am using Windows7) went off the encryption was 14% done and the drive was set to auto-unlock on my laptop. when i restarted the my laptop was unable to unlock the drive (It's reading the drive but not showing on windows explorer and i tried to mange it from bitlocker drive encryption in control panel but bitlocker stopped responding) so I tried to unlock this on my friend's computer but again the same thing happened after that i tried other steps from

    http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/58e44671-0cf0-480b-9668-3876c30752a9

    and

    http://technet.microsoft.com/en-us/library/dd875513%28WS.10%29.aspx

    but nothing seems to work out.

    suppose the other information needed are as follows:

    BitLocker Drive Encryption Recovery Key

     The recovery key is used to recover the data on a BitLocker protected drive.

    To verify that this is the correct recovery key compare the identification with what is presented on the recovery screen.

    Recovery key identification: 516G88BE-4141-42
    Full recovery key identification: 516F88BE-4141-42D8-A247-4997D3F57FDA

    BitLocker Recovery Key:
    002222-524418-454245-683046-498575-639173-447513-068464

    Unlock Password: happiness

    guide me through the specific steps and also let me know how much time is it gonna take.

    Please help me out.

    Thanks in advance



     

     

    Tuesday, June 28, 2011 5:57 PM

All replies

  • It looks like the encryption process never completed.

    Open elevated command prompt:

    >manage-bde -status D:

    where D is the drive letter.


    To unlock the volume try this

    >manage-bde -unlock D: -pw

    Type Enter and if it prompts for password supply that


    To unlock the volume using 48 digit recovery password try this

    >manage-bde -unlock D: -rp 002222-524418-454245-683046-498575-639173-447513-068464

     

    Let me know how it goes.


    Manoj Sehgal
    Tuesday, June 28, 2011 6:10 PM
  • Hey Manoj

    Yeah you are right the encryption never completed. I tried your suggestion but whenever I  press enter a white cursor blinks n nothing else this same thing happened when i tried the previous steps. Hope you can help me with that. One more thing the drive was working fine  in the partial encryption  mode when it wasn't set to auto unlock. Thanks for suggestion and time.

    Tuesday, June 28, 2011 8:03 PM
  • common tech net guys help me out...i really need it...
    Wednesday, June 29, 2011 9:41 AM

  • You have to tell me what happens when you run the below commands.

    Open elevated command prompt:

    Did you try to turn off encryption by using this command.

    >manage-bde -off d:

    where D is the drive letter.


    >manage-bde -status D:

    where D is the drive letter.

     

    To unlock the volume try this

    >manage-bde -unlock D: -pw

    Type Enter and if it prompts for password supply that

     


    To unlock the volume using 48 digit recovery password try this

    >manage-bde -unlock D: -rp 002222-524418-454245-683046-498575-639173-447513-068464


    If none of these work for you then use repair-bde command to get the data from the volume.


    Attach a 500GB external portable disk same size as your original disk.

    >repair-bde D: G: -rp 002222-524418-454245-683046-498575-639173-447513-068464 -f -lf c:\log.txt

     where D is the original Disk

    and G is the drive new portable disk.

    http://technet.microsoft.com/en-us/library/ee706528(WS.10).aspx


     Let me know how it goes.


    Manoj Sehgal
    Wednesday, June 29, 2011 3:21 PM
  • i tried it n it's not working getting the same...the cursor blinks

     

    any other way please

     

    thanks

    Wednesday, June 29, 2011 6:24 PM
  • Did you find a solution? I have the same problem :(

    http://social.technet.microsoft.com/Forums/en-TT/w7itprosecurity/thread/26e14d5e-6b43-47f8-89bf-b3a4dc5fe4ba

    Thursday, March 8, 2012 4:02 PM
  • Has anyone got the success in overcoming the problem?

    When I tried the steps suggested by Manoj Sehgal, but I am getting the errors. The snapshots are shown below. Can anyone help on what should I do to recover my data?

    ===========

    C:\WINDOWS\system32>manage-bde -off G:
    BitLocker Drive Encryption: Configuration Tool version 6.1.7601
    Copyright (C) Microsoft Corporation. All rights reserved.

    ERROR: An error occurred (code 0x80070057):
    The parameter is incorrect.

    C:\WINDOWS\system32>manage-bde -status G:

    BitLocker Drive Encryption: Configuration Tool version 6.1.7601
    Copyright (C) Microsoft Corporation. All rights reserved.

    ERROR: The volume G: could not be opened by BitLocker. This may be because
    the volume does not exist, or because it is not a valid BitLocker volume.

    C:\WINDOWS\system32>

    ===========

    Thursday, August 15, 2013 3:21 PM
  • I have the same problem please helppppppppppppppp

    Friday, October 18, 2013 10:01 PM
  • i tried it n it's not working getting the same...the cursor blinks

     

    any other way please

     

    thanks

    Although this topic is years old, I believe this still needs to be answered.

    When you use the -pw command to attempt to unlock, the cursor will blink, but if you type in the password and press enter it should work.

    The password is not shown as you are typing, similar to the password being converted to ****** as you type it, but it is actually still being entered although it does not show.

    Saturday, January 25, 2014 8:58 PM
  • Thanks it worked for me.
    Saturday, August 19, 2017 4:43 AM