Move to Archive not allowed? RRS feed

  • Question

  • Hi All,

    We created a retention policy tag for these folders (Inbox, Sent Items and Deleted Items) with Move to Archive action, but get an error stating it's Unable to execute the task.  MoveToArchive can only be applied to tags of type default ('All') or Personal.  We want to create a retention policy for the Online Archives that will only move/archive the Inbox, Sent Items and Deleted items. Or do we archive the entire mailbox and just exclude the subfolders we dont want to be archived?  Is there a Microsoft Best Practice to get this accomplished?   Just an FYI - we are using Exchange Server 2010 SP2. Thanks for any advice you can provide here.

    Thank You,


    • Edited by Noctis0791 Wednesday, January 23, 2013 9:28 PM
    Wednesday, January 23, 2013 8:18 PM


  • Hello Arnel,

    Move to Archive   This action moves a message to the user's archive mailbox. Tags that have this action applied are known as archive tags. Messages are moved to a folder in the archive mailbox that has the same name as the source folder in the user's primary mailbox. This allows users to easily locate messages in their archive mailbox. The Move to Archive action is available only for DPTs and personal tags. You can't create an RPT with the Move to Archive action.

    You can know detail from this document:

    Understanding Retention Tags and Retention Policies

    If you want move to archive, you can set to apply on the entire mailbox (use default policy tag) or create person folders( under Inbox, Sent Items and Deleted Items), then apply Personal tag on your created folders.



    Evan Liu
    TechNet Community Support

    Thursday, January 24, 2013 9:39 AM