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Windows update failure questions RRS feed

  • Question

  • I have a couple of updates to windows that want to install, but won't.  I'm using Windows Update.  The first is related to

    http://www.microsoft.com/downloads/details.aspx?FamilyId=11F8380F-FFB6-4C22-A89C-3DC55D0F9834&displaylang=en

    It's an update for Office 2007.   This computer is running Office 2010.  Question is: do I need an update for Powerpoint 2007 when I'm running Office 2010 release.  

    The second thing that won't install is a security update for SQL server 2005, KB970895.

    Neither update works, and it never tells me why.   I don't think I need the update for Office 2007 because I'm not running Office 2007.  I'm not sure I need the update for SQL server 2005, but  I could be wrong.

    If I can't get them to install, is there a way to ignore them so they don't always show up to the end user that this computer needs an update?

    I'm using Windows XP version 5.1 (Build 2600.xpsp_sp3_gdr.100427-1636: Service Pack 3.

    Wednesday, December 22, 2010 8:06 PM