Windows update failure questions RRS feed

  • Question

  • I have a couple of updates to windows that want to install, but won't.  I'm using Windows Update.  The first is related to


    It's an update for Office 2007.   This computer is running Office 2010.  Question is: do I need an update for Powerpoint 2007 when I'm running Office 2010 release.  

    The second thing that won't install is a security update for SQL server 2005, KB970895.

    Neither update works, and it never tells me why.   I don't think I need the update for Office 2007 because I'm not running Office 2007.  I'm not sure I need the update for SQL server 2005, but  I could be wrong.

    If I can't get them to install, is there a way to ignore them so they don't always show up to the end user that this computer needs an update?

    I'm using Windows XP version 5.1 (Build 2600.xpsp_sp3_gdr.100427-1636: Service Pack 3.

    Wednesday, December 22, 2010 8:06 PM