SFB in mobile iOS crashes

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  Nairank,

  It would help us a bit if you could give us a little bit more information of what you are working with.

  Does this happen on other devices?

  What is your backend?

  -Don

  Monday, August 15, 2016 9:50 PM
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  Hi Nairank,

  In order to narrow down the issue, please help us to confirm the following:

  1.Would you please tell us if this issue only happen on the IOS device ?

  2.What’s your IOS and SFB client version?

  Please try to reinstall the SFB client and test again.

  I did a test on IOS 9.3.3, the skype for business version is 6.6.0.444, it works fine when sharing desktop.

  Moreover, make sure both your SFB server and client with the latest update.

  Best regards,

  Alice Wang

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  Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

  Alice Wang
  TechNet Community Support

  

  • Proposed as answer by Alice-Wang Monday, August 22, 2016 9:38 AM
  • Marked as answer by Alice-Wang Friday, August 26, 2016 9:52 AM

  Tuesday, August 16, 2016 1:30 AM
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  It happened to only one user. SFB Mobile 6.6.1.2. I may ask to reinstall the client but can't ask him to upgrade. Since it is the available version with our customer.

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  Nairank

  Tuesday, August 16, 2016 3:58 PM
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  Hi Nairank,

  Hope it will works after reinstall the client.

  If you have any question, don't hesitate to ask, we'd like to help you.

  Best regards,

  Alice Wang

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  Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

  Alice Wang
  TechNet Community Support

  

  Wednesday, August 17, 2016 8:31 AM