locked
"Failed while restarting W3SVC." RRS feed

  • Question

  • Today when our sharepoint site suddenly down. I checked on IIS I see all the websites stopped. I restart the server, it runs fine. I checked in event log one of the error is : Event Type: Error
    Event Type: Information
    Event Source: ASP.NET 2.0.50727.0
    Event Category: None
    Event ID: 1023
    Date:  12/14/2010
    Time:  1:56:17 PM
    User:  N/A
    Computer: SHAREPOINT1
    Description:
    Restarting W3SVC

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Before the site stopped, I was creating a virtual folder for a shortURL, I didn't change anything in the asp.net tab.

    Then all of a sudden all sites stopped.

    I found an article on line http://support.microsoft.com/kb/953343

    In the article it says "This problem occurs even if you only click the ASP.NET tab and you make no changes to the properties on the ASP.NET tab."

    I don't remember I click asp.net tab, but I may.

    My question is in order to fix this, this article told to run a hot fix. But I don't know should I download the hotfix somewhere-I don't see a link in the article, or it's already in our server. The version I found for MmcAspExt.dll in our server the date is different:

    it is 7/25/2008 11:16. So I wonder is it the one I should run, and how to run a .dll file?

    Thanks


    SPUser
    • Edited by Mike Walsh FIN Wednesday, December 15, 2010 8:39 AM Quotes added around error text
    Tuesday, December 14, 2010 9:09 PM

Answers