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How do I restore my credentials on authenticator RRS feed

  • Question

  • Hi

    I recently did a back up and restore on my mobile (android). When I used authenticator I was locked out of one of my apps, as it wasn't generating correct codes and I can't find my back up codes.

    I can see my Recovery account on the Authenticator but can't see the Begin recovery option, which in the instructions, says is at bottom of screen. Can't see it anywhere!

    Anyone got any advice

    Thanks

    Monday, February 3, 2020 10:13 PM