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black screen at start up RRS feed

  • Question

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    i have a problem when i login i have a black screen and no desktop and no contral paneel and no icons or background

     

    i have tried 4 sysem restores and still problem occurs i need help urgently as i got this laptop for college and it seems that when ever i get an update it the wall and dosn't work

    i am very angry about this as from wot i read it seams to be happening to alot of people and they go back to an update they recieve

     

    i feel very angry about this and feel i have been ripped off by microsft

     

    if aby one has an other ideas or suggestion on how do fix this problem pplease help urgently

    Thursday, October 2, 2008 8:46 PM

Answers

  • Hi

     

    Do you have a Vista installation disk, or did this laptop come with Vista pre-installed?

     

    If Vista was pre-installed, I would suggest contacting the manufacturer of the computer and ask about what recovery options were pre-configured on the computer.

     

    Recovery options are set up by the computer manufacturer and these can vary, depending on the manufacturer.

     

    Hope this helps.

     


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    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, October 2, 2008 10:28 PM
    Moderator