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failed kernell32.dll RRS feed

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    Problem Event Name: APPCRASH
    Application Name: rundll32.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b0e1
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.0.6002.18005
    Fault Module Timestamp: 49e037dd
    Exception Code: e06d7363
    Exception Offset: 0003fbae
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 20490
    Additional Information 1: 5933
    Additional Information 2: 2851ab3622e2310e32322fc41c3fc871
    Additional Information 3: 65e7
    Additional Information 4: c2fed1eb829e1df3a3aeae06f1711546

    Wednesday, November 10, 2010 1:28 PM

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    Hi,

     

    Before moving on, please let me know how did you receive this error and if you installed any programs or updates before the issue occurs.

     

    At the current stage, please take the following suggestions to test:

     

    1. please boot in safe mode to use the anti-virus programs to scan the virus;

    2. please boot in Clean Boot environment to test this issue;

    3. please go to perform System File Checker to scan your system for missing/corrupt files.

     

    If the issue persists, please let me know the detailed symptom for further research.

     

    Regards,

     

    Sabrina

    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Thursday, November 18, 2010 8:34 AM
    Friday, November 12, 2010 5:53 AM

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    what program(s) were u running when you got this?
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Wednesday, November 10, 2010 9:03 PM
  • Question
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    Hi,

     

    Before moving on, please let me know how did you receive this error and if you installed any programs or updates before the issue occurs.

     

    At the current stage, please take the following suggestions to test:

     

    1. please boot in safe mode to use the anti-virus programs to scan the virus;

    2. please boot in Clean Boot environment to test this issue;

    3. please go to perform System File Checker to scan your system for missing/corrupt files.

     

    If the issue persists, please let me know the detailed symptom for further research.

     

    Regards,

     

    Sabrina

    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Thursday, November 18, 2010 8:34 AM
    Friday, November 12, 2010 5:53 AM