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slow start up RRS feed

  • Question

  • just received this computer for Christmas and it takes over 6 minutes to start up after signing in?? All I get is a blank screen

    Tuesday, December 26, 2017 4:28 AM

Answers

  • Hi,

    Could you boot into safe mode?

    Here are steps to enter safe mode.

    1. Just before the Windows 7 splash screen shown above appears, press the F8 key to enter Advanced Boot Options.

    2. Using the arrow keys on your keyboard, highlight the Safe Mode and press Enter.

    Did this issue occur when you receive the PC?

     

    If you can boot into safe mode and have Windows 7 media.

    Please use the Recovery Environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box.

    If it can’t work, please take following steps.

    (To start the computer from the Windows 7 DVD, the computer must be configured to start from the DVD drive.)

    1. Put the Windows 7 media in the DVD drive, and then start the computer.

    2. Select a language, a time, a currency, a keyboard, or an input method, and then click Next.

    3. Click Repair your computer.

    4. Select the operating system that you want to repair, and then click Next.

    5. In the System Recovery Options dialog box, click Command Prompt.

    6. Type Bootrec.exe, and then press Enter.

         bootrec /fixmbr (press Enter)

         bootrec /fixboot (press Enter)

         bootrec /scanos (press Enter)

         bootrec /rebuildbcd  (press Enter)

    Here is a link for your reference.

    Use Bootrec.exe in the Windows RE to troubleshoot startup issues:

    https://support.microsoft.com/en-us/help/927392/use-bootrec-exe-in-the-windows-re-to-troubleshoot-startup-issues


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Vera Hu Thursday, December 28, 2017 2:29 AM
    • Marked as answer by arnavsharma Tuesday, January 16, 2018 10:14 PM
    Wednesday, December 27, 2017 7:41 AM
  • How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by arnavsharma Tuesday, January 16, 2018 10:14 PM
    Tuesday, January 2, 2018 12:10 AM

All replies

  • Hi,

    To enable us to help you better, you need to provide as many details as you can about the issue.
    (1) Can your computer start after several minutes?
    (2) Is it a brand-new computer? If not, some IO errors may make startup slower (too many retries may occur for reading and writing).

    Anyway, I would like to hear more details about your issue.
    Regards,

    Ashidacchi

    Tuesday, December 26, 2017 6:52 AM
  • Hi,

    Could you boot into safe mode?

    Here are steps to enter safe mode.

    1. Just before the Windows 7 splash screen shown above appears, press the F8 key to enter Advanced Boot Options.

    2. Using the arrow keys on your keyboard, highlight the Safe Mode and press Enter.

    Did this issue occur when you receive the PC?

     

    If you can boot into safe mode and have Windows 7 media.

    Please use the Recovery Environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box.

    If it can’t work, please take following steps.

    (To start the computer from the Windows 7 DVD, the computer must be configured to start from the DVD drive.)

    1. Put the Windows 7 media in the DVD drive, and then start the computer.

    2. Select a language, a time, a currency, a keyboard, or an input method, and then click Next.

    3. Click Repair your computer.

    4. Select the operating system that you want to repair, and then click Next.

    5. In the System Recovery Options dialog box, click Command Prompt.

    6. Type Bootrec.exe, and then press Enter.

         bootrec /fixmbr (press Enter)

         bootrec /fixboot (press Enter)

         bootrec /scanos (press Enter)

         bootrec /rebuildbcd  (press Enter)

    Here is a link for your reference.

    Use Bootrec.exe in the Windows RE to troubleshoot startup issues:

    https://support.microsoft.com/en-us/help/927392/use-bootrec-exe-in-the-windows-re-to-troubleshoot-startup-issues


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Vera Hu Thursday, December 28, 2017 2:29 AM
    • Marked as answer by arnavsharma Tuesday, January 16, 2018 10:14 PM
    Wednesday, December 27, 2017 7:41 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 28, 2017 9:14 AM
  • Hi, 

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 1, 2018 7:30 AM
  • Actually boot data is/can be reconfigured by running: MSCONFIG  the utility gives all types of "Boot Variables"..

    Also,if its a new pc,go to pc mfg web site/downloads/look for a BIOS update,chk & install the pc hardware

    chipset software/driver 1st,install others after....

    Monday, January 1, 2018 10:46 PM
  • How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by arnavsharma Tuesday, January 16, 2018 10:14 PM
    Tuesday, January 2, 2018 12:10 AM