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Error occur while protecting the document using RMS sharing application RRS feed

  • Question

  • The set-up in which the error occurs has the following details,
    Server name :    hcdc1.ad.com
    RMS SCP :            adrms.ad.com
    http:// adrms.ad.com /_wmcs/licensing/license.asmx
    http:// adrms.ad.com /_wmcs/certification/certification.asmx


    Unable to protect the document and error as "An internall error occured error code 0X8007054F" 

    Tuesday, November 4, 2014 10:22 AM

All replies

  • Hi,

    What Office Suite version you use? If Office 2010, I suggest you uninstall RMS Sharing App and install it once again using following command: 

    setup.exe /s /configureO2010Admin

    After that, run one of the following commands, depending on you operating system:

    • For Windows 8 and Windows 8.1, 64-bit: x64\aadrmprep.exe /configureO2010  ; 32-bit: X86\aadrmprep.exe /configureO2010
    • For Windows 7, 64-bit: x64\win7\aadrmpep.exe /configureO2010

    Did my post help you or make you laugh? Don't forget to click the Helpful vote :) If I answered your question please mark my post as an Answer.

    Friday, November 14, 2014 9:01 PM
  • Hi,

    Currently i am using Office 2007

    Regards,

    Kathirvel Nagaraj

    Wednesday, February 25, 2015 2:53 PM
  • Hi, 

    It's been a while. Does this issue still persist? Have you tried to update RMS Sharing App?


    Did my post help you or make you laugh? Don't forget to click the Helpful vote :) If I answered your question please mark my post as an Answer.

    Wednesday, February 25, 2015 7:52 PM