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Print spooler keeps turning turning off vista ultimate X64 RRS feed

  • Question

  • I upgraded from vista home prem to ultimate and have'nt been able to get the print spoolers to work. this was'nt a problem untill the upgrade. I can turn them on manually and then they stop themselves altogether a min. later. any other ideas for me.
    Monday, September 15, 2008 5:40 PM

Answers


  • The print driver may be corrupt. I suggest that you remove clear all of the printer driver components and reinstall the two drivers with the latest driver from the manufacturers' websites.

     

    Step 1
    ======
    Start Windows Explorer, and then rename all files and folders in the following two folders:

     

    c:\windows\system32\spool\drivers\w32x86

    To rename a file, we can right click the file and select Rename.
     
    Step 2
    ======
    1. Click Start, type REGEDIT in the Start Search Bar, and then press ENTER.
    2. Navigate to and then click the following registry key:
     
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86
     
    View the list of subkeys. There should be only the following subkeys:
     
    Drivers
    Print Processors
     
    If there are any keys other than those listed above, follow these steps:
     
    a. On the File menu, click Export.
    b. In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save to save it to your local Desktop.
     
    We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 registry key to restore the key if you experience any problems after you complete this procedure.
     
    c. Delete all keys other than Drivers and Print Processors.
     
    Step 3
    ======
    Navigate to and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:
     
    BJ Language Monitor
    Local Port
    Microsoft Document Imaging Writer Monitor
    Microsoft Shared Fax Monitor
    Standard TCP/IP Port
    USB Monitor
    WSD Port
     
    If there are any keys other than those listed in above, follow these steps to delete them:
     
    a. On the File menu, click Export.
    b. In the File Name box, type a descriptive name for this key -- for example, type Monitorsregkey -- and then click Save to save it to your local Desktop.
     
    We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any problems after you complete this procedure.
     
    c. Delete all keys other than the 5 listed above.
     
    Step 4. Disconnect the printer cable from the computer, and then restart the computer.
     
    Step 5. Reconnect the printer cable to the computer, install the printer according to the manufacturer's installation instructions, and then check if the issue persists.

     

    After clear the printing system, please download the latest driver for the printer from the manufacturer's website

     

    If the issue persists after reinstalling the printer, please remove the printer driver again, and manually enable Print Spooler service. If the service does not stop this time, the driver may have some problems. I suggest that you contact the printer manufacturer to confirm if the driver is compatible with Windows Vista Ultimate.

     

    Hope it helps.


     

    Wednesday, September 17, 2008 9:28 AM
    Moderator