locked
Blue Screen of death? RRS feed

  • Question

  • Hello;

    Normally when I or my family members get in the internet is just to facebook or my space, and lately we had been getting a blue screen with a message and the computer reboots. I did not install or change anything. the blue screens comes every 10 to 30 minutes and reboots each time. This only happens when we are on the internet.

    the message in the blue screen goes like this;

    _________________________________________________________________________

    a problem has been detected and  windows has shut down to prevent damage to your computer

    Win32k.sys

    PAGE_FAULT_IN_NONPAGE_AREA

    If this is the firt time you have seen this screen 

    restart the computer...............

    then at the end of the screen gives the following code

    Technical Information:

    *** STOP:0X00000050 (0XA2F0A9F8, 0X00000001, 0X97734DE, 0X00000000)

    *** Win32k.sys - address 977304DE Base at  97660000, Datestamp 4a856629

    Collecting Data for Crash Dump

    _______________________________________________________________________

    I went to device manager to see if there was something wrong with the Network Adapter and it shows that "Microsoft 6to4 adapter #6" has a yellow Exclamation sign. in properties says "This device is not working properly because Windows can not load the drivers required for this device" and when I try to update the driver it say that it already had the best driver for it.  I reboot in 'safe mode',  disabled the device, but the blue screen keeps coming out

    This is a Gateway GT5656 using Windows Vista Home Premium

    Please Help!!

    Thank you

     

     

    Sunday, April 11, 2010 7:14 AM