Terminal services manager issues after microsoft update KB969084 RRS feed

  • Question

  • Ok first the low down on what o/s i am using.

    My PC is vista business, our server is running sbs2003. 

    My issue only occurs after update KB969084 is installed.  I can unistall and work fine, however i dont really want to go without what is a useful update if i can resolve the issue and still have the update installed.

    My issue is:  I work using my vista business PC - to support our remote users i connect to our SBS server and use Terminal Services Manager to remote control users sessions and resolve whatever issue they may have.

    Since the last update as already described i am able to rdp onto our server, launch terminal services manager, however when i attempt to remote control the users sessions i get a flash of the users sessions, then get kicked off of both the TS session and my RDP session to the SBS server.....Obviously this is quite a pain when i am trying to support quite a few users across 8 remote sites.

    Error message i get is:

    "because of a protocol error this session will be ended" 

    Any advice is greatfully recieved!
    Wednesday, January 6, 2010 10:39 AM

All replies

  • I have the same issue. Are your client's thin clients? My clients are using Wyse 1200's logging into Win2003 standard. Looking for similarities...
    Wednesday, January 13, 2010 9:10 PM
  • Same for me!
    Thursday, April 8, 2010 1:33 PM
  • Hi there,

    I believe your getting Event Id: 56, Source: TermDD.

    This error usually occurs due to high security configured on the TS or if you are using an old RDP Client.

    This should help you fixing the error: http://support.microsoft.com/kb/323497





    Sunday, April 11, 2010 11:17 AM
  • No - it is a different case.

    our case has to do with client 7 disconnectintd when shadowing users sessions - see  http://support.microsoft.com/default.aspx?scid=kb;EN-US;976110

    Sunday, April 11, 2010 12:16 PM