Answered by:
DVD-RW DVRTD08RS ATA device

Question
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I have a code 39. It states the device is working and it sounds as though it is. But it won't play anything. The problem i have is I cannot find a driver to download. If I was to find one, would it let me download as it states the device is working correctly.
Any advice please.
thanks
Miss tech NO.
Saturday, November 19, 2011 8:01 PM
Answers
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You should not need a driver for the DVD-RW. There is a cdrom.sys in Windows 7 that is the driver for optical drives. What you may need is a firmware update. You will have to search the internet for a firmware update.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Saturday, November 19, 2011 8:33 PM -
Also, try following the steps under "Windows 7 or Windows Vista" in the following MS KB article:
http://support.microsoft.com/kb/982116
These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help.
Create a System Restore Point beforehand and restart the computer afterward.
- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Sunday, November 20, 2011 4:18 AM -
This may help: http://support.microsoft.com/kb/314060
check for the firmware here: http://www.pioneerelectronics.com/PUSA/Professional/ch.Computer-Drives.Support
The model number that you provided may not be correct, confirm the model number of the device. Remove it a check the label.
- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Monday, November 21, 2011 12:40 PM
All replies
-
You should not need a driver for the DVD-RW. There is a cdrom.sys in Windows 7 that is the driver for optical drives. What you may need is a firmware update. You will have to search the internet for a firmware update.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Saturday, November 19, 2011 8:33 PM -
Also, try following the steps under "Windows 7 or Windows Vista" in the following MS KB article:
http://support.microsoft.com/kb/982116
These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help.
Create a System Restore Point beforehand and restart the computer afterward.
- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Sunday, November 20, 2011 4:18 AM -
This may help: http://support.microsoft.com/kb/314060
check for the firmware here: http://www.pioneerelectronics.com/PUSA/Professional/ch.Computer-Drives.Support
The model number that you provided may not be correct, confirm the model number of the device. Remove it a check the label.
- Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
Monday, November 21, 2011 12:40 PM