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DVD-RW DVRTD08RS ATA device RRS feed

  • Question

  • I have a code 39. It states the device is working and it sounds as though it is. But it won't play anything. The problem i have is I cannot find a driver to download. If I was to find one, would it let me download as it states the device is working correctly.  

    Any advice please.  

    thanks

    Miss tech NO.

    Saturday, November 19, 2011 8:01 PM

Answers

  • You should not need a driver for the DVD-RW.  There is a cdrom.sys in Windows 7 that is the driver for optical drives.  What you may need is a firmware update.  You will have to search the internet for a firmware update.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Saturday, November 19, 2011 8:33 PM
  • Also, try following the steps under "Windows 7 or Windows Vista" in the following MS KB article:

    http://support.microsoft.com/kb/982116

    These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help.

    Create a System Restore Point beforehand and restart the computer afterward.

    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Sunday, November 20, 2011 4:18 AM
  • This may help: http://support.microsoft.com/kb/314060

    check for the firmware here: http://www.pioneerelectronics.com/PUSA/Professional/ch.Computer-Drives.Support

    The model number that you provided may not be correct, confirm the model number of the device. Remove it a check the label.

     

    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Monday, November 21, 2011 12:40 PM

All replies

  • You should not need a driver for the DVD-RW.  There is a cdrom.sys in Windows 7 that is the driver for optical drives.  What you may need is a firmware update.  You will have to search the internet for a firmware update.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Saturday, November 19, 2011 8:33 PM
  • Also, try following the steps under "Windows 7 or Windows Vista" in the following MS KB article:

    http://support.microsoft.com/kb/982116

    These steps, to remove the UpperFilters and LowerFilters values, if they exist, at the named registry key may help.

    Create a System Restore Point beforehand and restart the computer afterward.

    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Sunday, November 20, 2011 4:18 AM
  • This may help: http://support.microsoft.com/kb/314060

    check for the firmware here: http://www.pioneerelectronics.com/PUSA/Professional/ch.Computer-Drives.Support

    The model number that you provided may not be correct, confirm the model number of the device. Remove it a check the label.

     

    • Marked as answer by Miya Yao Friday, December 2, 2011 6:10 AM
    Monday, November 21, 2011 12:40 PM