locked
Microsoft deliberately making it difficult for me to obtain my account RRS feed

  • Question

  • This comes as a result of 4 days of share and utter frustration and annoyance at the handling of my issue from 14  online staff and 4 calls .

    I created an account a few months back When i filled it out the personal details was not correct - I was in a rush and it was silly of me . Anyways i did not remember my twitter account was linked to it and just recently it was compromised. I tried to contact yourselves and provided ACCURATE details ie - The 3 emails addresses i would have sent communications to . I also provided ACCURATE  TWO passwords which will have been used for that account. Plus i provided an ACCURATE subject title of the email i sent  . But still Microsoft escalation team have rejected my form.

    This has been going on for 4 days - all the communications i have had with your advisors have been nothing but EXTREMELY unprofessional . They have just reiterated what i told that all i have and they have been sending me round in circles. They even wanted to do some troubleshooting - which the system is not the issue. The Escalation Team just seems to hellbent on not providing me with my account back and i need some advice :cry:
    Thursday, November 29, 2018 8:05 AM