OTP notification from a different source email address? RRS feed

  • Question

  • Hi,

    When the OTP email is sent, it is sent from the FIMService account.

    Is there a way to change this, so that these OTP messages appear to originate from something like the 'Help Desk' email address? Or perhaps change the 'Reply To' field?

    Thank you.

    • Edited by D Wind Thursday, January 23, 2014 1:10 AM
    Wednesday, January 22, 2014 9:39 PM

All replies

  • It looks like its possible with an Exchange address rewrite, using something like this as an example:

    New-AddressRewriteEntry -Name "Address rewrite entry for" -InternalAddress -ExternalAddress

    Will test and revert.

    Thursday, January 23, 2014 8:02 PM
  • while workin on that can change the EMAIL TEMPLATE.

    like i change it to Rakesh Verma.

    wen u r at step to write the email template- Email Template Password Communication

    In body- you can change accordingly.

    • Proposed as answer by srm.ankur Saturday, January 25, 2014 7:12 AM
    Saturday, January 25, 2014 7:05 AM
  • Changing e-mail template will change e-mail body. From address is based on FIM Service configuration as FIM is sending its e-mail with e-mail address provided in service configuration. 

    Tomek Onyszko, memberOf Predica FIM Team (, IdAM knowledge provider @

    Saturday, January 25, 2014 9:46 PM
  • thank you, yes it looks like Address Rewrite will need to be performed on the Edge Transport server role.
    Monday, January 27, 2014 12:36 AM