adding user in some sharepoint group is not working RRS feed

  • Question

  • sometimes when i try to add user in some sharepoint group, it doesn't pick the user id. Sometimes it works and sometimes it doesnot. 

    what should be problem. How i can solve it.

    Thanks -NK
    Wednesday, August 10, 2011 5:57 AM

All replies

  • Do you get any message on the screen when it fails to resolve the name? Can it resolve to a user who is already added to SharePoint (may be to a different group)?

    Have you checked the event logs/ SharePoint logs for any clue?

    Wednesday, August 10, 2011 3:55 PM
  • Hi,

    This needs to be investigated.

    1. Try following the same from every WFE server to check if the issue is with any perticular WFE.

    2. When the issue happens have you checked the ULS logs /event logs to find exactly what happened.

    3. use a tool like fiddler to capture more details.

    I hope this will help you out.


    Thanks, Rahul Rashu
    Wednesday, August 10, 2011 4:01 PM
  • "No match found" error comes. Yes it is able to resolve the user who is already added to sharepoint group. 

    Even it is giving me this prob on one server only. when i tried same id on different server, the user id got resolved.

    What could be the possible settings needs to be done on the server which is giving problem. any idea??

    Thanks -NK
    Thursday, August 11, 2011 1:35 PM
  • Event logs:-

    Source: Windows SharePoint Services 3 Search
    Category: Gatherer
    Event ID: 2436

    The start address <sts3://[site url]/contentdbid={[GUID]}> cannot be crawled.

    Context: Application ‘Search index file on the search server’, Catalog ‘Search’

                 The object was not found.  (0×80041201)

    Thanks -NK
    Thursday, August 11, 2011 1:52 PM
  • Can you check in IIS whether the certificate for office web services is valid or not?


    Thanks, Rahul Rashu
    Thursday, August 11, 2011 2:00 PM
  • How to check the certificate for office web services in IIS??
    Thanks -NK
    Thursday, August 11, 2011 2:04 PM
  • Hi,

    1. Go to start type Run.

    2. Type inetmanager.

    3. This will open the IIS

    4. Break the node of websites and locate the the site of Office webservices

    5. Right click on properties and then co to directory security tab and then click on view certificate.

    I hope this will help


    Thanks, Rahul Rashu
    • Marked as answer by Wayne Fan Monday, August 22, 2011 3:34 AM
    • Unmarked as answer by Mike Walsh FIN Monday, August 22, 2011 7:48 AM
    Thursday, August 11, 2011 3:04 PM
  • Hi rahul,


    Your method didnt help me. I was not able to locate the site of office webservices. if you could share some screenshot. I think that would be more helpful. thanks in advance.


    Thanks -NK
    Monday, August 22, 2011 7:03 AM
  • Can you please check if aclinv.aspx file in all your front end servers are same or not. I am concerned about below high lighted section in the aspx page. You may find it inside 12\TEMPLATE\LAYOUTS folder.




    Monday, August 22, 2011 9:45 AM
  • Hi Bivs,

    I have checked the aspx which you have asked. It has same entries as you mentioned.

    Thanks -NK
    Monday, August 22, 2011 10:06 AM
  • Hi,

    Could you please let me know what you find when you break the node of sites in your IIS?

    I will ten tell you exactly what I was meant to say.


    Thanks, Rahul Rashu
    Tuesday, August 23, 2011 9:21 AM
  • Nodes of sites represents the websites/sharepoint sites i made.
    Thanks -NK
    Thursday, August 25, 2011 11:11 AM
  • Hi,

    It will contain them. Post your screenshot of nodes and I will provide you correct info.

    I hope this will help you out.

    Thanks, Rahul Rashu
    Thursday, August 25, 2011 12:40 PM