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PWA schedule page slow sometimes RRS feed

  • Question

  • We occasionally will see the schedule page in PWA load slowly. You can see the spinner much longer than usual. This corrects itself later and is fast again for the same project. There is nothing of significance going on in the server queue and the machine metrics is almost idle. Anyone else see the same behavior? The call that is slow is going to /PWA/_vti_bin/PSI/ProjectServer.svc and the response is the schedule tasks in JSON format. We have less than 100 tasks. Anyone experience the same and have any suggestions? We are on Project Server 2013.
    Wednesday, October 3, 2018 4:18 PM

All replies

  • This is very difficult to debug being intermittent and impossible via the forums but things I would look into are:

    • any patterns - same times , same projects, same users
    • if you find a pattern - whats happening at those times on the servers, on the network, on the client machines
    • If it's that call that is consistently slow when this intermittent issue occurs, run a SQL profile trace when it works as normal then when it is slow to see if there is any different it times returning the data from the database - that should help start deugging - if no different then the SQL server is OK, then move on to review the App/web servers then the network

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com | CPS | MVP | Downloads

    Saturday, October 6, 2018 11:58 AM
    Moderator
  • ok...I will try that. Thanks Paul!
    Monday, October 8, 2018 6:04 PM