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MAPI error RRS feed

  • Question

  • I use ChessBase 11 software to send files. However, the software will not perform this function any more. I get the following error message:

    MAPI error

    FileName:  C:\Windows\system32\MAPI32.DLL

    CompanyName: Microsoft  Corporation

    File Description: Extended MAPI 1.0 for Windows NT

    FileVersion: 1.0.2536.0 (win7_rtm.090713-1255)

    ProductName: Microsoft Windows Operating System

    ProductVersion: 6.1.7600.16385

    Error: The function cannot find a matching value

    Can someone help me solve this problem. Thanks.

    Thursday, February 2, 2012 2:10 AM

Answers

  • Hi,

     

    This error could be caused by some software calling MAPI32.dll. I would like to know whether this error only occurs on ChessBase?   I suggest that you reinstall this software. And check the issue in Clean Boot:

    http://support.microsoft.com/kb/929135

     

    Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.


    William Tan

    TechNet Community Support

    • Marked as answer by Arthur Xie Tuesday, February 21, 2012 5:37 AM
    Friday, February 3, 2012 9:28 AM

All replies

  • Oh, I forgot to add that I use Windows 7 Pro and email with Outlook 2007

    I suspect the MAPI32.DLL file may be the issue but I can't effect a fix using info that I've already gathered on this forum.

    Thursday, February 2, 2012 2:12 AM
  • Hi,

     

    This error could be caused by some software calling MAPI32.dll. I would like to know whether this error only occurs on ChessBase?   I suggest that you reinstall this software. And check the issue in Clean Boot:

    http://support.microsoft.com/kb/929135

     

    Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.


    William Tan

    TechNet Community Support

    • Marked as answer by Arthur Xie Tuesday, February 21, 2012 5:37 AM
    Friday, February 3, 2012 9:28 AM