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After Site Recovery SCCM 2012 clients cannot download approved Windows Updates RRS feed

  • Question

  • I had to do System recovery of SCCM 2012 form Database. All back to normal, except some types of clients (Windows 2008 and Windows 7 ) cannot download approved windows update from server and showing under "Unknown" tab under Deployment status

    In the deployment status, Under "Unknown" tab all cleints are showing but as Client check Passed/Active, nothing on Error tab. but only very few are showing under "Inprogress" tab.

    Interestingly my Windows Server 2003, Windows Server 2012 device collections are successfully installing approved Windows Updates.

    However I dont' any issues with Applicaiton/Software deployment. Only issues are with Windows patch deployment.

    Please help.


    • Edited by mkhan100 Tuesday, May 13, 2014 2:39 AM
    Tuesday, May 13, 2014 2:37 AM

All replies

  • Have you already examined the client-side logs (U*.log, ScanAgent.log, WUAHandler.log, WindowsUpdate.log)?

    Torsten Meringer | http://www.mssccmfaq.de

    Tuesday, May 13, 2014 6:02 AM
  • Hi Torsten,

    I am not good at reading/understanding logs.

    ScanAgent Logs is keep saying "Sources are not current", not sure what should be the next steps to confirm- what source is it talking about and how to correct it. ----

    --

    <![LOG[Found CategoryID of :0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:f76f5a9c-8325-4256-a632-654f153704b4]LOG]!><time="14:48:10.665-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="cscanagent.cpp:422">
    <![LOG[Found CategoryID of :0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:fa090999-3b89-4dd1-82b2-6e16b0841e24]LOG]!><time="14:48:10.665-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="cscanagent.cpp:422">
    <![LOG[Found CategoryID of :0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:fbc9a192-a1d6-4008-8ea6-cd497b8b8668]LOG]!><time="14:48:10.665-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="cscanagent.cpp:422">
    <![LOG[Found CategoryID of :cd5ffd1e-e932-4e3a-bf74-18bf0b1bbd83 for Update:fc7e731b-f4c9-44af-aaa8-952a614b4a64]LOG]!><time="14:48:10.665-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="cscanagent.cpp:422">
    <![LOG[Found CategoryID of :0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:fda58512-32f3-4a5d-a5c4-05a193e037d4]LOG]!><time="14:48:10.665-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="cscanagent.cpp:422">
    <![LOG[ScanJob({5DF13EF5-1464-45BB-BFAB-B13E1ACBF302}): - - - - - -Locations requested for ScanJobID={5DF13EF5-1464-45BB-BFAB-B13E1ACBF302} (LocationRequestID={5BA2C9A0-0319-4726-B720-2BC8CF2C35BF}), will process the scan request once locations are available.]LOG]!><time="14:48:10.852-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="5388" file="utils.cpp:403">
    <![LOG[Sources are not current]LOG]!><time="14:48:10.914-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6232" file="utils.cpp:125">
    <![LOG[ScanJob({49370149-4A7F-4423-AD7E-83D2070A222B}): - - - - - -Locations requested for ScanJobID={49370149-4A7F-4423-AD7E-83D2070A222B} (LocationRequestID={DCC83C51-F022-4348-B6FF-6B8A71D64A1D}), will process the scan request once locations are available.]LOG]!><time="14:48:11.367-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6232" file="utils.cpp:403">
    <![LOG[Sources are not current]LOG]!><time="14:48:11.382-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4140" file="utils.cpp:125">
    <![LOG[ScanJob({6AB87549-2242-4DE6-B443-4937DCA11FCA}): - - - - - -Locations requested for ScanJobID={6AB87549-2242-4DE6-B443-4937DCA11FCA} (LocationRequestID={6220B960-874F-4128-9068-45053322FE08}), will process the scan request once locations are available.]LOG]!><time="14:48:11.569-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4140" file="utils.cpp:403">
    <![LOG[Sources are not current]LOG]!><time="14:48:11.585-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6156" file="utils.cpp:125">
    <![LOG[ScanJob({24259AC1-A58B-44B7-BA2D-8C1EBFFEBBB1}): - - - - - -Locations requested for ScanJobID={24259AC1-A58B-44B7-BA2D-8C1EBFFEBBB1} (LocationRequestID={6B8C044A-60C3-46B7-BECE-FE1595CCC447}), will process the scan request once locations are available.]LOG]!><time="14:48:11.710-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6156" file="utils.cpp:403">
    <![LOG[Sources are not current]LOG]!><time="14:48:11.710-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="utils.cpp:125">
    <![LOG[ScanJob({9F258529-8909-42DC-8641-9A1839718A20}): - - - - - -Locations requested for ScanJobID={9F258529-8909-42DC-8641-9A1839718A20} (LocationRequestID={B058F63D-EED4-4DFB-BD10-C495B9D9B266}), will process the scan request once locations are available.]LOG]!><time="14:48:11.803-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="4992" file="utils.cpp:403">
    <![LOG[Sources are not current]LOG]!><time="14:48:11.803-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6992" file="utils.cpp:125">
    <![LOG[ScanJob({EDAB1DA4-22C2-4015-B6FE-7334AF545D14}): - - - - - -Locations requested for ScanJobID={EDAB1DA4-22C2-4015-B6FE-7334AF545D14} (LocationRequestID={5F29D26C-EFAE-4409-9DFC-F599F04B1804}), will process the scan request once locations are available.]LOG]!><time="14:48:11.866-600" date="05-13-2014" component="ScanAgent" context="" type="1" thread="6992" file="utils.cpp:403">

    -----------------------------------------------------

    WUAHandler.log is saying

    --

    Its a WSUS Update Source type ({3B2F28C0-8FFC-41E7-8104-04DCB1175C25}), adding it.]LOG]!><time="11:29:57.515-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="sourcemanager.cpp:1222">
    <![LOG[Existing WUA Managed server was already set (http://S-Syd-SCCM:80), skipping Group Policy registration.]LOG]!><time="11:29:57.593-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="sourcemanager.cpp:925">
    <![LOG[Added Update Source ({3B2F28C0-8FFC-41E7-8104-04DCB1175C25}) of content type: 2]LOG]!><time="11:29:57.624-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="sourcemanager.cpp:1255">
    <![LOG[Scan results will include superseded updates only when they are superseded by service packs and definition updates.]LOG]!><time="11:29:57.702-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="cwuahandler.cpp:2834">
    <![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="11:29:57.702-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="cwuahandler.cpp:2841">
    <![LOG[Async searching of updates using WUAgent started.]LOG]!><time="11:29:57.718-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="cwuahandler.cpp:578">
    <![LOG[Async searching completed.]LOG]!><time="11:30:34.343-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="10644" file="cwuahandler.cpp:2065">
    <![LOG[Successfully completed scan.]LOG]!><time="11:30:35.608-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="3120" file="cwuahandler.cpp:3378">
    <![LOG[CWuaHandler::SetCategoriesForLeafStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B]LOG]!><time="14:13:53.672-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="436" file="cwuahandler.cpp:2452">
    <![LOG[Scan results will include superseded updates only when they are superseded by service packs and definition updates.]LOG]!><time="14:40:40.384-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6156" file="cwuahandler.cpp:2834">
    <![LOG[Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains '28BC880E-0592-4CBF-8F95-C79B17911D5F'))]LOG]!><time="14:40:40.384-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6156" file="cwuahandler.cpp:2841">
    <![LOG[Async searching of updates using WUAgent started.]LOG]!><time="14:40:40.384-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6156" file="cwuahandler.cpp:578">
    <![LOG[Async searching completed.]LOG]!><time="14:40:43.720-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="1352" file="cwuahandler.cpp:2065">
    <![LOG[Successfully completed scan.]LOG]!><time="14:40:43.820-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="5784" file="cwuahandler.cpp:3378">
    <![LOG[Its a WSUS Update Source type ({3B2F28C0-8FFC-41E7-8104-04DCB1175C25}), adding it.]LOG]!><time="14:40:43.920-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="sourcemanager.cpp:1222">
    <![LOG[Existing WUA Managed server was already set (http://S-Syd-SCCM:80), skipping Group Policy registration.]LOG]!><time="14:40:43.981-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="sourcemanager.cpp:925">
    <![LOG[Added Update Source ({3B2F28C0-8FFC-41E7-8104-04DCB1175C25}) of content type: 2]LOG]!><time="14:40:44.012-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="sourcemanager.cpp:1255">
    <![LOG[Scan results will include superseded updates only when they are superseded by service packs and definition updates.]LOG]!><time="14:40:44.012-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="cwuahandler.cpp:2834">
    <![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="14:40:44.012-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="cwuahandler.cpp:2841">
    <![LOG[Async searching of updates using WUAgent started.]LOG]!><time="14:40:44.012-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6324" file="cwuahandler.cpp:578">
    <![LOG[Async searching completed.]LOG]!><time="14:41:16.750-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="7000" file="cwuahandler.cpp:2065">
    <![LOG[Successfully completed scan.]LOG]!><time="14:41:17.889-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="5632" file="cwuahandler.cpp:3378">
    <![LOG[CWuaHandler::SetCategoriesForLeafStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B]LOG]!><time="14:48:07.359-600" date="05-13-2014" component="WUAHandler" context="" type="1" thread="6992" file="cwuahandler.cpp:2452">

    -----------------------------------

    WindowsUpdate.log  is saying

    --

    2014-05-13 14:47:53:310 1068 1aac Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +1000)  ===========
    2014-05-13 14:47:53:310 1068 1aac Misc   = Process: C:\Windows\system32\svchost.exe
    2014-05-13 14:47:53:310 1068 1aac Misc   = Module: c:\windows\system32\wuaueng.dll
    2014-05-13 14:47:53:310 1068 1aac Service *************
    2014-05-13 14:47:53:310 1068 1aac Service ** START **  Service: Service startup
    2014-05-13 14:47:53:310 1068 1aac Service *********
    2014-05-13 14:47:53:498 1068 1aac Agent   * WU client version 7.6.7600.256
    2014-05-13 14:47:53:498 1068 1aac Agent   * Base directory: C:\Windows\SoftwareDistribution
    2014-05-13 14:47:53:498 1068 1aac Agent   * Access type: No proxy
    2014-05-13 14:47:53:544 1068 1aac Agent   * Network state: Connected
    2014-05-13 14:48:08:451 1068 1028 Report CWERReporter::Init succeeded
    2014-05-13 14:48:08:451 1068 1028 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-05-13 14:48:08:451 1068 1028 Agent ***********  Agent: Initializing global settings cache  ***********
    2014-05-13 14:48:08:451 1068 1028 Agent   * WSUS server: http://S-Syd-SCCM:80
    2014-05-13 14:48:08:451 1068 1028 Agent   * WSUS status server: http://S-Syd-SCCM:80
    2014-05-13 14:48:08:451 1068 1028 Agent   * Target group: (Unassigned Computers)
    2014-05-13 14:48:08:451 1068 1028 Agent   * Windows Update access disabled: No
    2014-05-13 14:48:08:498 1068 1028 DnldMgr Download manager restoring 0 downloads
    2014-05-13 14:48:08:669 1068 1aac Report ***********  Report: Initializing static reporting data  ***********
    2014-05-13 14:48:08:669 1068 1aac Report   * OS Version = 6.1.7601.1.0.65792
    2014-05-13 14:48:08:669 1068 1aac Report   * OS Product Type = 0x00000030
    2014-05-13 14:48:08:685 1068 1aac Report   * Computer Brand = Dell Inc.
    2014-05-13 14:48:08:685 1068 1aac Report   * Computer Model = OptiPlex 9010
    2014-05-13 14:48:08:685 1068 1aac Report   * Bios Revision = A13
    2014-05-13 14:48:08:685 1068 1aac Report   * Bios Name = BIOS Date: 03/27/13 13:47:14 Ver: A13.00
    2014-05-13 14:48:08:685 1068 1aac Report   * Bios Release Date = 2013-03-27T00:00:00
    2014-05-13 14:48:08:685 1068 1aac Report   * Locale ID = 3081
    2014-05-13 14:48:13:752 1068 1768 Report CWERReporter finishing event handling. (00000000)
    2014-05-13 14:48:40:307 1068 1aac AU ###########  AU: Initializing Automatic Updates  ###########
    2014-05-13 14:48:40:322 1068 1aac AU   # WSUS server: http://S-Syd-SCCM.:80
    2014-05-13 14:48:40:322 1068 1aac AU   # Detection frequency: 22
    2014-05-13 14:48:40:322 1068 1aac AU   # Approval type: Scheduled (User preference)
    2014-05-13 14:48:40:322 1068 1aac AU   # Scheduled install day/time: Every day at 3:00
    2014-05-13 14:48:40:322 1068 1aac AU   # Auto-install minor updates: Yes (User preference)
    2014-05-13 14:48:40:322 1068 1aac AU   # Will interact with non-admins (Non-admins are elevated (User preference))
    2014-05-13 14:48:40:353 1068 1aac AU Setting AU scheduled install time to 2014-05-13 17:00:00
    2014-05-13 14:48:40:353 1068 1aac AU Successfully wrote event for AU health state:1
    2014-05-13 14:48:40:353 1068 1aac AU Initializing featured updates
    2014-05-13 14:48:40:353 1068 1aac AU Found 0 cached featured updates
    2014-05-13 14:48:40:353 1068 1aac AU Successfully wrote event for AU health state:1
    2014-05-13 14:48:40:353 1068 1aac AU Successfully wrote event for AU health state:1
    2014-05-13 14:48:40:353 1068 1aac AU AU finished delayed initialization
    2014-05-13 14:48:45:359 1068 1768 Report CWERReporter finishing event handling. (00000000)---------------

    Tuesday, May 13, 2014 7:42 AM
  • I am still having issues without any success


    • Marked as answer by mkhan100 Friday, May 16, 2014 12:18 AM
    • Unmarked as answer by mkhan100 Monday, June 23, 2014 4:17 AM
    • Edited by mkhan100 Monday, June 23, 2014 4:18 AM
    Friday, May 16, 2014 12:18 AM