Windows won't start -- getting blue screen RRS feed

  • Question

  • It was suggested I post my problem on this forum, I previously had posted on another forum


    I cannot get Windows to run properly on my computer.  I get the following blue screen error:


    STOP:  0x0000006B (0xC000003A, 0x00000002, 0x00000000, 0x00000000)


    The computer was preinstalled w/SP3.  I have not installed any new hardware or software recently.  I cannot start windows in safe mode, or with last known good configuration.  


    I can run the recovery consule from the XP reinstallation disk.   I checked the C drive (chkdsk) & it seems fine.  


    It's looking to me like I'm going have to reinstall Windows, which I'm loath to do, because I don't won't to lose my files & settings.  Any other ideas how to fix this?


    This all started after an Internet Explorer crash.  More details are in the above linked discussion.

    Monday, November 7, 2011 12:28 AM


All replies

  • http://support.microsoft.com/search/default.aspx?query=0x0000006B

    You should have a backup regimen to a separate physical hard drive (ext or int), a flash drive, optical media, or cloud storage if you have important files on your computer!

    If you can't find a fix with the link I posted you can try a repair install. If a repair install doesn't solve it you can do a parallel install.

    Windows XP Post SP3 Updates
    Monday, November 7, 2011 6:30 AM
  • If you don't want to lose youre files, tou should reinstall Windows,

    Try this link http://www.sevenforums.com/tutorials/681-startup-repair.html

    Microsoft Certified Technology Specialist: SharePoint 2010, Configuring
    Microsoft Certified Personal
    Monday, November 7, 2011 11:01 AM
  • The Stop 0x0000006B (PROCESS1_INITIALIZATION_FAILED) indicates that the initialization of the Microsoft Windows operating system failed.
    Post the dump files on SkyDrive (follow the instructions at http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65) so we can try to perform a deeper analysis and suggest you a way to fix this problem.



    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Monday, November 7, 2011 12:08 PM
  • Don't think that's possible.

    Not sure where exactly on the hard drive the dump file would be located.  More importantly, I can only access the hard drive right now through recovery console with an XP installation disk.  I can't remove the disk without exiting the recovery consule, & the only way I can think to get the dump file online would be to save it to a CD & this computer only has the one CD drive.

    Tuesday, November 8, 2011 12:06 AM
  • 99% of my files aren't even located on this HDD & are backed up with a free agent drive (for some I even have a 2nd backup elsewhere).  I know I have a handful of files that I recently saved on my desktop which aren't backed up, & I can't remember offhand what they are, so I'm reluctant too lose them.  I have been lapse on backing up my settings lately, as I've just had too many other things going on to think of them.

    I've already gone through every single article regarding my stop error on the Microsoft website, & have done extensive searching on the general www.

    I did do a repair installation of XP, & their was absolutely no change.  I'm reluctant to any kind of full installation, including a parallel install, until I can get a look at what files are on the HDD, which probably won't be until later this week, when I can get access to another Windows computer.

    Tuesday, November 8, 2011 12:28 AM