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Win7 Technet Product Key Not Working RRS feed

  • Question

  • Hi all,

    I have build 7600 installed and recently my Windows 7 Ultimate install started showing up as "Not Genuine" after over a year of working perfectly.  I just renewed my Technet subsctiption and tried validating again using a brand new key but it still comes up as "Not Genuine".  I also checked the genuine advantage page and my install passed all the tests there.

    I NEED to get this key working.  Any help would be greatly appreciated.

    Monday, January 10, 2011 10:46 PM

Answers

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question. 

    Thank you!

     


    Carey Frisch
    • Proposed as answer by Andre.Ziegler Tuesday, January 25, 2011 4:16 PM
    • Marked as answer by Juke Chou Friday, February 4, 2011 4:34 AM
    Tuesday, January 11, 2011 1:42 AM
  • Hi,

    Thanks for posting here.

    If you have questions are related to the licence, I suggest to contact Microsoft Customer Service for better help.

    You may contact Microsoft Customer Service by Telephone.

    http://support.microsoft.com/contactus/cu_sc_selector_telephone

    Regards,

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, February 4, 2011 4:34 AM
    Tuesday, January 25, 2011 9:28 AM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question. 

    Thank you!

     


    Carey Frisch
    • Proposed as answer by Andre.Ziegler Tuesday, January 25, 2011 4:16 PM
    • Marked as answer by Juke Chou Friday, February 4, 2011 4:34 AM
    Tuesday, January 11, 2011 1:42 AM
  • Hi,

    Thanks for posting here.

    If you have questions are related to the licence, I suggest to contact Microsoft Customer Service for better help.

    You may contact Microsoft Customer Service by Telephone.

    http://support.microsoft.com/contactus/cu_sc_selector_telephone

    Regards,

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, February 4, 2011 4:34 AM
    Tuesday, January 25, 2011 9:28 AM