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Default SMTP Virtual Server RRS feed

  • Question

  • Hi, I'm hoping someone can help me.  I am running Exchange Server 2003.  When I start Exchange System Manager, I go to Administrative Groups, then First Administrative Group.  Then Servers, then I click on my server name and go to Queues.  Every once in a while, there are a bunch of messages in certain queues.  The messages are just stuck in there.  Nothing gets sent out.  The only way to release them is to start and then stop the Default SMTP Virtual Server on the server.  This happens about once a week.  It appears to be random.  After I stop and start the Default SMTP Virtual Server, everything is fine again for a few days.  Does anyone know what I should look at to address this?  Thanks!

    Sonny

    Wednesday, March 7, 2012 5:43 PM

Answers

  • Hello Sonny,

    Is there any related information in your event log?

    If you cannot see any related information in your event log, please follow this document to change the level  in diagnostic logging , then check whether you can get any related information.

    How to Configure Diagnostics Logging
    http://technet.microsoft.com/en-us/library/aa996402(EXCHG.65).aspx

    Thanks,

    Evan


    Evan Liu

    TechNet Community Support

    • Marked as answer by Evan Liu Thursday, April 5, 2012 2:55 AM
    Monday, March 12, 2012 1:40 PM

All replies

  • Hi,

    have you checked the eventog?


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    Wednesday, March 7, 2012 6:13 PM
  • Hi Thomas,

    Yes, I don't see anything in either the System or Application logs that points to what the issue could be.

    Sonny


    Sonny Singh

    Wednesday, March 7, 2012 6:53 PM
  • Hi,

    perhaps it is a good idea to enablethe logging for the smtp service. http://www.msexchange.org/tutorials/Logging_the_SMTP_Service.html

    The idea is to identify the last mail that causese the smtp service crashing.


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    Wednesday, March 7, 2012 9:06 PM
  • any update?


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

    Thursday, March 8, 2012 8:37 PM
  • Hi Thomas,

    Logging is actually already enabled.  I took a look and I can't really tell what looks out of place compared to what is legitimate.  Everything seems to be fine at this point, but again, randomly, there will be a few different domains/queues that will be backed up and just sit there.  The only way to release the queues is to manually start and stop the smtp virtual server.  It seems to be random; I'm having a hard time pinpointing the exact cause.

    Thanks.

    Sonny


    Sonny Singh

    Thursday, March 8, 2012 10:12 PM
  • Hello Sonny,

    Is there any related information in your event log?

    If you cannot see any related information in your event log, please follow this document to change the level  in diagnostic logging , then check whether you can get any related information.

    How to Configure Diagnostics Logging
    http://technet.microsoft.com/en-us/library/aa996402(EXCHG.65).aspx

    Thanks,

    Evan


    Evan Liu

    TechNet Community Support

    • Marked as answer by Evan Liu Thursday, April 5, 2012 2:55 AM
    Monday, March 12, 2012 1:40 PM