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Trying to configure pop3 use on exchange server 2010 RRS feed

  • Question

  • Hello,

    I have setup an exchange server running 2010 on my test domain. I have the server running just fine, domain dns pointed to server, etc... Everything works great inside the network, and I can even access owa outside the network as well. I have to click on past the certificate warning, but still able to access just fine. Send/recieve is working just fine also. I am even able to access my email using outlook from outside the company, using the exchange setup within outlook. My only problem is coming when I try and access pop3 from outside the network. I am able to turn pop3 on within the exchange server for my email address, but there is a certificate issue when trying to access my email account from outside the network using pop3 setup. I am able to setup pop using outlook from within network, but not oustside. Is there another step that I missed along the way in order to get this to work? I have some employees who only have the pop option on their phone, so Im going to need to figure out how to get it working before putting into live environment. Thanks in advance for any help....

    Tuesday, June 28, 2011 2:15 PM

Answers

  • From the outside try to telnet to server on port 995 and see if port is open.

    Please share the error message.

     

    Also configure the POP protocol logging as this will give the details about what's happening at protocol level.....use the link below & share the logs please.

    http://technet.microsoft.com/en-us/library/aa997690.aspx

     


    Regards, Pushkal MishrA
    • Proposed as answer by Pushkal MishrA Thursday, June 30, 2011 11:50 AM
    • Marked as answer by Xiu Zhang Friday, July 1, 2011 2:47 AM
    Tuesday, June 28, 2011 2:51 PM
  • Hi,

    Please verify if you have correct configure the settings for POP3 authentication.

    Configure Authentication for POP3

    http://technet.microsoft.com/en-us/library/bb124498.aspx

    Regards,

    Xiu


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, June 29, 2011 7:54 AM
  • sorry, wasnt able to try until yesterday.... It seems that any changes made to the pop3 settings require a restart of the service, which seems to have fixed my issue. Thanks again...

    • Marked as answer by Xiu Zhang Friday, July 1, 2011 2:47 AM
    Thursday, June 30, 2011 1:05 PM

All replies

  • From the outside try to telnet to server on port 995 and see if port is open.

    Please share the error message.

     

    Also configure the POP protocol logging as this will give the details about what's happening at protocol level.....use the link below & share the logs please.

    http://technet.microsoft.com/en-us/library/aa997690.aspx

     


    Regards, Pushkal MishrA
    • Proposed as answer by Pushkal MishrA Thursday, June 30, 2011 11:50 AM
    • Marked as answer by Xiu Zhang Friday, July 1, 2011 2:47 AM
    Tuesday, June 28, 2011 2:51 PM
  • Thanks, I will try and do that this evening. When setting up pop3 outside the network, I am able to get that outgoing test message that outlook sends back to myself, but just fail to connect to incoming mail server. Didnt know if that would be a sign of my problem or not. I will get those logs later.
    Tuesday, June 28, 2011 9:23 PM
  • Hi,

    Please verify if you have correct configure the settings for POP3 authentication.

    Configure Authentication for POP3

    http://technet.microsoft.com/en-us/library/bb124498.aspx

    Regards,

    Xiu


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, June 29, 2011 7:54 AM
  • Any Update to this please...


    Regards, Pushkal MishrA
    Thursday, June 30, 2011 7:49 AM
  • sorry, wasnt able to try until yesterday.... It seems that any changes made to the pop3 settings require a restart of the service, which seems to have fixed my issue. Thanks again...

    • Marked as answer by Xiu Zhang Friday, July 1, 2011 2:47 AM
    Thursday, June 30, 2011 1:05 PM