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MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent RRS feed

  • Question

  • hello all,

    Iam having same problem of uninstalling sccm agent 2012. I get the error "MSI: Warning 25702. Failed to uninstall PrepDrvr.Sys for Software Metering Agent". i have used the command ccmsetup /uninstall but it did not work. i also used msiexec /x client.msi and that did not work either. in both cases I get same error.any one with a resolution?

    Friday, August 31, 2012 6:34 PM

Answers

  • Have you tried rebooting the client?

    How about manually uninstalling Microsoft WIMGAPI first?


    Jason | http://blog.configmgrftw.com

    Friday, August 31, 2012 7:06 PM

All replies

  • Have you tried rebooting the client?

    How about manually uninstalling Microsoft WIMGAPI first?


    Jason | http://blog.configmgrftw.com

    Friday, August 31, 2012 7:06 PM
  • Neither of these work. The lack of reasons for this makes it even harder to troubleshoot. Any further information available about this?
    Friday, August 30, 2013 12:17 PM
  • End process msiexec.exe from taskmgr process tab.

    First end process msiexec.exe (localadmin) if you see there is no change in uninstallation process, then end process msiexec.exe (system).

    This will definately complete the uninstallation of sccm.

    Tuesday, December 31, 2013 8:34 AM
  • No it won't, it'll leave parts of the client not uninstalled.

    Victor_Okpara\Serg Danshin did you ever get to the bottom of this issue? Did a Client reinstall fix it?


    Robert Marshall | This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs

    Monday, August 25, 2014 1:40 PM
  • did anyone get to the bottom of this issue im getting this when my Task sequence run it stops then i go to the ccmsetup folder locall and attempt to run the Cm client

    error states: Warning 25702 failed to uninstall PrepDrvr.sys for software metering agent

    Wednesday, January 7, 2015 1:38 PM
  • did anyone get to the bottom of this issue im getting this when my Task sequence run it stops then i go to the ccmsetup folder locall and attempt to run the Cm client

    error states: Warning 25702 failed to uninstall PrepDrvr.sys for software metering agent

    Did anyone come up with any answers to this issue as I am experiancing this on a new laptop.

    Many thanks

    Monday, July 20, 2015 9:33 AM
  • Try this http://www.windowscapture.com/2016/02/install-sccm1511-client-error-warning.html it fix problem for me
    Tuesday, February 9, 2016 4:24 PM
  • ton lien ne fonction plus

    Tuesday, October 24, 2017 6:04 PM
  • il fonctionne tres bien pour moi
    Thursday, August 9, 2018 4:01 PM