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The group policy client service failed the logon. Access is denied

    Question

  • When i log in to my desktop, the message shows "The group policy client service failed the logon. Access is denied".

    What should i need to do?

    This desktop is bought from my friend and can't contact him either.

    Please advise.

    Thank you,

    juju

    Thursday, March 23, 2017 7:38 AM

All replies

  • Hi,
    Is this desktop joined to a domain environment? Are you using a domain account to log in it?
    If that is the case, please have a try:
    1. Logon to the machine with a local administrator account or another account with administrative privilege.
    2. Move the machine to workgroup from domain.
    3. Restart the machine and logon with local administrator account.
    4. Delete your user profile data or move it a different location.
    5. Join the machine back to domain again
    6. Restart the machine and log in with your domain account again to see if it helps.
    Best regards,
    Wendy

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, March 24, 2017 3:30 AM
    Moderator
  • Hi,

    Just checking in to see if the information provided was helpful. And if the replies as above are helpful, we would appreciate you to mark them as answers, please let us know if you would like further assistance.

    Best Regards,

    Wendy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, March 31, 2017 9:26 AM
    Moderator