Printer prints square of requested coppies RRS feed

  • Question

  • When printing if they request 2 copies, they get 4. Request 3 copies, they get 9. Already tried reinstalling the driver, it is a network printer, it is only two computers in the same cubicle having this problem. They are using a Kyrocera FS-9530DN, and using profiles for printing job tickets. Tried resetting the profiles and that did not work either. Tried finding a solution through the program that they are using Crystal Reports but could not get a hold of anyone. So far its only in that program that it has this problem.
    Friday, December 20, 2013 10:57 PM


  • This seems to be an issue with printer drivers/printer. Please check with printer manufacturer for this.

    Arnav Sharma | Facebook | Twitter Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Saturday, December 21, 2013 2:12 PM