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windows 10 cont update RRS feed

Answers

  • Hi yahya athamneh,

    Did the error occur when we check for updates or when we install the updates?

    Please refer to the following steps to troubleshoot this issue. Turn off the antivirus temporarily.
    1.Open an administrator command line and run "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to check the health of system files.
    2.Run the built-in troubleshoot tool to have  a diagnostic :
     Control Panel\All Control Panel Items\Troubleshooting\All Categories\Windows Update
    3.Clear the windows update cache.
     net stop wuauserv
      cd %systemroot%\SoftwareDistribution
      ren Download Download.old
      net start wuauserv
      Restart the machine and manually check for updates again
    4.Try the fixit tool to reset Windows update Components
     How do I reset Windows Update components?
    https://support.microsoft.com/en-us/kb/971058

    If the issue persists ,please check the Event Viewer (Event Viewer \Windows Logs \Application, System, Setup) for more information to troubleshoot this  issue.

    Best regards


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    Thursday, August 25, 2016 7:35 AM
    Moderator

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