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PS2010: Cannot Open a Project plan in Project Prof 2010 published in Project Server 2010 RRS feed

  • Question

  • Hi guys,

    I have a problem with a project plan in Project Server 2010.

    This project plan I cannot open in Project Professional. When I try to open it nothing happens...and the project is changed to checked out.

    I cannot open this project plan via PWA because has features not availables to be opened/edited in Project Web App and I cannot open it in the Project Pro 2010 client...

    I opened it..only in a read-mode...but this is not enought...because my customer want to avoid to delete this plan and republish all again...also, we have not the cache...in the Project Pro 2010 :-(

    Also, I tried opening Project Pro in safe mode...without success.

    I have no error messages neither in the server (EVT files, or logs)

    Any idea how could I recover this project plan? Any script or something to try to recover in order to open this plan in Project Pro?

    Thank you in advance and best regards,

    Pedrof.-


    Pedrof.-
    Friday, November 4, 2011 8:56 AM

All replies

  • Hi Pedrof,

    What patch level is the server and Project Pro? Do all users see the same issue when trying to open this project?

    Thanks

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Friday, November 4, 2011 9:15 AM
    Moderator
  • Hi Paul,

    At this moment, I don't know it...I asked to my customer...and I will let you know...anyway...is not there another workaround (without installing updates??)

    Regards and thanks in advance.

    Pedrof.-

     


    Pedrof.-
    Friday, November 4, 2011 9:17 AM
  • Hi Pedrof,

    If all users see the same issue then there might not be much you can do apart from try the latest update for Project Professional 2010 on a test machine.

    I have once seen this where updating the database statistics resolved the issue (this was for a 2007 client) but this was more than likely just a coincidence, make sure that you have all the recommended database maintenance plans set up: http://technet.microsoft.com/en-us/library/cc973097.aspx and retest also.

    Thanks

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Friday, November 4, 2011 9:24 AM
    Moderator
  • Agree with you...I can try with my Project Pro accesing to the customer server...

    To to be honest...I am not sure that it works...

    Thanks and I will let you kow.

    Pedrof.-


    Pedrof.-
    Friday, November 4, 2011 9:31 AM
  • I installed this hotfix: project2010-kb2413663-fullfile-x64-glb

    And the result is the same...:-( I cannot open the project plan in Project Pro 2010.

    Any more idea or workaround to try?

    Thanks and regards,

    Pedrof.-


    Pedrof.-
    Friday, November 4, 2011 10:16 AM