Portal asks for authentication RRS feed

  • Question

  • When accessing to Self service portal, the end users are asked for authentication all the time. What can be the reason?
    Thursday, October 6, 2011 1:24 PM

All replies

  • Hi

    Have you added the Self-Service Portal under the local intranet on the computer you access it from?


    Stefan Allansson, Lumagate, Sweden, www.lumagate.com Blog: www.scsm.se
    Thursday, October 6, 2011 2:20 PM
  • i have the same problem here, but in my case i have self-service portal published on internet. Any sugestions?
    Thursday, November 17, 2011 5:27 PM
  • is this with both the fqdn and the netbios name?

    I had a similar issue with my previous 2010 portal.

    When i used the Netbios name and NOT the fqdn, my problem went away.

    Hope this helps.


    As long as you learn something new every day, the day is not wasted.
    Thursday, December 1, 2011 1:15 PM
  • Ozge/Pedro,

    Adding the portal site to Trusted sites in IE security settings should stop the user credential prompts.




    Thursday, January 5, 2012 5:34 AM